Mobile Lender

**Introduction**:
Defence Bank is a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the defence force and their families as well as the outer community. We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

We are currently recruiting for an experienced Mobile Lender working full time in a permanent basis. The position will be based at our Enoggera branch, however you will have the option to work remotely. The Mobile Lender will contribute to the purpose and ongoing success of Defence Bank by delivering outstanding customer service, developing new clientele and empowering members to gain greater financial success through connecting them to attractive lending solutions.

**Description**:
**This specialist position is accountable for**:
Acquiring and developing business, building consultative relationships and delivering outstanding member service to meet members’ home loan and other financial needs and timelines.
Proactively coaching and working collaboratively with branch staff, networks and partners to leverage referral business.
Achieving agreed performance goals, targets and SLAs. This includes but is not limited to funding targets, member satisfaction and quality of deal submission.
Proactively managing your WIP to ensure high levels of conversion from enquiry through to settlement.
Maintaining contact with members post settlement to assist with ongoing lending needs and maximise retention via strong service provided.
Identifying an acceptable level of lending risk, within approved delegation and pricing parameters and in line with Defence Bank’s risk appetite.
Be and advocate for and promote Defence Bank by building relationships within Defence Community, Defence Industry Partners, and within the broader community to grow and build awareness of our service offerings and grow our member base and product portfolios.
Supporting the business to meet strategic initiatives and ad hoc requests as needed.

**Skills and Experiences**:
What you will bring.

You’re passionate about delivering outstanding service while seeking opportunities to meet and exceed sales targets, and thrive on the challenge of growing a sustainable business.

**You have**:
At least two years’ home lending experience
At least two years’ experience in a proactive ‘hunting’ sales environment building relationships through needs based conversations.
Vocational Qualification in financial services is desirable.
A Tier 2 qualification is preferred but not required.
Valid Australian Motor Vehicle Drivers Licence

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:
Flexible working arrangements
Reward and recognition platform - a number of vouchers, discounts, ecards and more
Thank you day - each year our employee receive one additional day of paid leave for ‘CEO Day’
Employee assistance program
Corporate wardrobe allowance
Volunteer and community service leave
Referral reward
Education Assistance
Access to parental leave after 6 months of working at the bank

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.