Specialised Banking Manager

4 days ago

Adelaide, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Pay Level**: Group 3
**Talent Acquisition Contact**: Anna Neraas

**View Role purpose statement**

NAB are seeking a passionate and experienced Transactional Banking Specialist to join the team located in Adelaide. As the TBS you will work with our bankers and customers in the Business Bank Metro and Specialised Segments to attract and retain customers by identifying a customer’s needs for our Transactional Business solution and selecting the appropriate NAB channel/s to fulfil those needs. You will engage with customers to deliver the best NAB solutions to meet their needs.

The role:

- Deliver a great customer experience and grow customer advocacy
- Identify complex client solutions across a diverse range of Transaction Banking products to ensure we meet client's specific needs
- Lifting Business Banker knowledge and capability through coaching and influencing
- Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures and escalate events, issues and breaches as they are identified.

About you:
The Transactional Banking Specialist will support our customers by collecting money, managing money and making payments securely and efficiently. They will improve cash-flow, business efficiency and navigate an increasingly complex, digitised and integrated business environment. This will be done through engaging with customers to deliver the best NAB solutions to meet their needs and by engaging with bankers, other Specialists and referral partners, delivering capability training and by utilising NAB’s data and tools.
- _**_A diverse and inclusive workplace works better for everyone_**
- We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated._

**_ Join NAB_

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