Case Support Worker

2 weeks ago


Logan City, Australia Child Safety, Seniors and Disabilities Full time

Targeted Vacancy
It is an occupational requirement for this position to be undertaken by an Aboriginal and/or Torres Strait Islander person. One referee should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the position requirements.
**The Case Support Worker's key responsibilities are to**:

- Provide assistance to business unit staff to ensure service delivery is consistent with departmental policies and procedures and departmental objectives.
- Follow guidelines and implement processes in relation to records management, finance and other administrative and practice related policies and procedures.
- Provide culturally appropriate support to children, families and stakeholders including referral, provision of information, advocacy and consultation.
- Consult and liaise with relevant stakeholders and service providers to support implementing and maintaining appropriate casework to achieve positive outcomes for children and families.
- Participate effectively as a team member and work collaboratively in a multidisciplinary team.
- Maintain accessible and clear case records consistent with departmental requirements.
- Collate information and use, update and monitor relevant databases to support the key functions of the business unit.
- Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.

Applications to remain current for 12 months.
**Job Ad Reference**: QLD/592479/24
**Closing Date**: Friday, 4th October 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.


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