Allocations Coordinator
6 days ago
As an **Allocations Coordinator**, within our Home Health program, you will be responsible for the provision of effective scheduling of our Care Workers who provide in-home services with our customers.
This position is to support our team based in our **Eastgardens** branch and** in a full time capacity for a period of 12 months with a potential extension.**
**Key accountabilities**:
- Create an effective Care Worker roster to meet our customer service requirements.
- Plan, forecast and manage workforce planning requirements: this will include roster changes, leave and absence planning and new employee onboarding.
- Ensure all administrative duties are completed and timely data entry for rostering and payroll.
- Ensure delivery of professional customer phone support to both our customers and care workers.
- Maintain accurate and up to date client and employee records.
**Does this sound like you?**
- Experience rostering and scheduling staff in a high-volume work environment would be ideal.
- Professional verbal and written communication skills.
- Proven ability to build strong work partnerships and gain buy in.
- Able to prioritise and handle competing tasks.
- Strong time management with ability to take initiative to solve an issue.
- Values teamwork and tackles change with a positive outlook.
- Competent using MS Microsoft Suite - prior exposure to online rostering systems is a bonus.
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)
**Why work for Australian Unity?**
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave.
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities.
- Staff discounts - discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners.
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia.
- Novated Car Leasing options through our partner.
- 14 weeks paid Parental Leave & access to Remedy’s Bump to Baby program.
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