V- Receptionist

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

The Doorways Reception role provides client friendly services including welcoming clients, responding to telephone calls, interpreting and catering to the initial welfare and needs of the clients and performing general administration duties consistent with a reception environment.

We have part-time positions available from Monday to Friday. The centre is open from 9am - 3pm each of these days.

Key tasks include:- Assist with administrative tasks including record keeping, data entry, photocopying of documents and that office is well presented and documents are filed.- Assisting site Manager/Supervisor with other tasks as directed.- Respond to phone calls and direct calls to the appropriate personnel.- Meet and greet clients, interpret their needs, screen and prioritise client appointments through an assessment of client needs and urgency of response.- Negotiate with clients in the event of disruptions at the reception.- Perform basic administration functions such as data entry, filing, archiving and other tasks associated with the role.- Client personal details are handled as per privacy guidelines and privacy and confidentiality of client information and personal details are maintained at all times.

Qualifications and experience considerations include:
- Experience in administration, use of Microsoft Word and Excel and customer service (preferred)- Good communication skills, both written and verbal.

A volunteer Working with Children Check and Police Check will be required to volunteer in this role.
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _
- Additionally, certain volunteer roles may require a National Police Check._