Workshop Foreman/controller

The Magic Group of companies is a proudly WA family owned organisation with franchises in various locations in WA. The Magic Group provide and deliver vehicles of choice all over Western Australia.

We now require a Workshop Foreman to join our leadership team in Burswood. This position is an integral part of the Service department responsible for a busy service operation. This role will be responsible for leading and motivating an experienced team of Technicians and Apprentices to maximum productivity and efficiency whilst maintaining a 100% customer satisfaction.

On a day to day basis you will be responsible for:

- The daily routine sees the controller co-ordinate relevant jobs to appropriate technicians. This also includes co-ordination of road tests, car washes and customer collection schedules. The controller recognises delay and is responsible for fast communication to the service reception and Service Manager.
- The role will also adhere to manufacture processes and oversee the administration of warranty, customer escalations, and the internal workshop.
- Ensuring a high quality of work is produced at all times and on time.

To be successful in this role you will:

- Be reliable and have a good work ethic
- Enthusiastic with a ‘can-do’ attitude.
- Have a clear understanding of productivity and efficiency drivers and how to effectively allocate tasks to workshop teams to complete the work allocated each day.
- Be able to work independently as well as in a team environment
- You will possess the qualities of a leader who leads by example
- You must have a valid, current drivers licence in this role.
- Be either qualified vehicle technician or have experience as a Service Advisor in a high volume, fast paced vehicle dealership.(Previous experience in a Service Department leadership role preferable but essential)
- Strong delegation and prioritisation skills.
- Proactive in developing processes and providing solutions to challenges within the Service Department.
- Genuine commitment to achieve daily and monthly KPIs

Applicants must be physically located in Australia and must be Australian or New Zealand citizens or hold a permanent residency visa.

**Salary**: $80,000.00 - $110,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- workshop foreman/controller: 1 year (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Burswood, WA 6100 (required)

Ability to Relocate:

- Burswood, WA 6100: Relocate before starting work (required)

Work Location: In person