Professional Services Specialist
3 days ago
**Primary Skill **:Other **Secondary Skill **:Other **Other Skills**: **Organizational Level 1**: Amdocs Media Network & Technology **Organizational Level 2 **:Networks **Manager**: TekHan Lim **Location**: Australia - Sydney (Customer Site) **Talent Acquisition**:Wisnu Rahmanto **Required Travel**: Minimal **Open to Relocation**: Relocation - No **Referral Bonus Reward Amount**:$500.00 - **_ _**_In case this job is open for Amdocs employees only _**_"Refer Friend to Job"_**_ option is disabled_ **Who are we?**: **In one sentence**: The Professional Services Specialist is a highly trained product expert responsible for end-to-end product deployment. **What will your job look like?**: - You will review the business and technical requirements with customers, providing solutions that best address the customer's needs. - You will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code. - You will provide estimates, leading the project, developing the customizations and writing the demo scripts / storyboards. - You will install and configure products in internal labs (ST), customer labs (UAT/Performance), and customer production environments. - You will create and deliver customized functional training to the customer as well as to other internal organizations. - You will oversee end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting. - You will perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting. - You will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling. **All you need is...**: - Broad technical experience in SW and/ or HW engineering: scripting, configuration, tuning, networking and installation. - Experience in communicating and negotiating with customer personnel and management, up to the CxO level. - Extensive experience in development, including work in Agile development environments. - Progressive experience in delivering and/or supporting complex software solutions and service/ product implementations. - Experience and knowledge of telco networks, platforms, standards and business processes. - Bachelor degree (4 year program) in Computer Science, Engineering or equivalent **Why you will love this job**: **hy you will love this job?** - You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you - You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development - You will have the opportunity to work in multinational environment for the global market leader in its field **Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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