Retail Sales Assistant

4 days ago

Avalon, Australia Ecodownunder Full time

**The Role**

We are looking for a **Retail Sales Assistant** to join our team.

Permanent Part Time. 3 days per week.

Available to work Monday, Tuesday and Wednesday 10am - 5pm.

**RESPONSIBILITIES**
- **Customer Service**:
Provide an exceptional customer experience in store and by phone, through informed and friendly interactions with our customers, understanding their needs and providing personalised recommendations.
- **Team Collaboration**:
Job sharing and working as part of a team requires clear communications and willing cooperation.
- **Product Knowledge**:
Gain a thorough understanding of our products, the reasons why we focus on natural fibres, and stay informed on all products in our range, communicating the key features clearly to our customers.
- **Problem Solving**:
Assist customers in making the best choice for their home or holiday property, through excellent product knowledge and professionalism.
- **Styling and Merchandising**:
Ensure the presentation of the store and merchandising aligns with our brand and the weekly brief.
- **Stock Control**:
Processing and replenishing stock, keeping stock levels up to date and communicating inventory levels with the warehouse.
- **Store Management**:
Day to day open and close of the business, reconciling sales, preparing reports and banking and ensuring the premises are secure at all times.

**ABOUT YOU**
- Strong communication skills
- Commitment to providing a professional and welcoming customer experience
- Strong computer skills
- An eye for interior design
- Strong attention to detail
- Ability to work independently, but also job share and be part of the team.
- Alignment with our core values of sustainability and care for the environment.

**ABOUT US**

Ecodownunder is an established Australian family owned and operated business. Since 1997, we’ve been helping our customers make the most comfortable beds to sleep in. We’re recognised for providing outstanding quality that is great value across our entire bed and bath range.

We’ve built a loyal customer base by ensuring the integrity of our products and making every interaction with customers an enjoyable and memorable experience. Our store teams are critical to the business and help build lasting relationships with our customers and local communities.

A positive and uplifting business to work in, many of us have been part of the team for over 10 years.

**Job Type**: Part-time

Pay: $26.65 per hour

Expected hours: 21 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift

Work Authorisation:

- Australia (required)

Work Location: In person

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