Night Manager

1 week ago

Perth, Australia Four Points Full time

**Job Description**:
**Job Number** 23124730

**Job Category** Rooms & Guest Services Operations

**Location** Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Night Manager in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.

We are looking for our next Night Manager to join our Night Front Office tema.

Position Summary:

- Attending as the property Manager on Duty and overseeing all property operations, ensuring that the highest levels of hospitality and service are provided
- Representing property management in resolving any guest related situation.
- Leading Front Office overnight teams
- Prepare daily briefings and reports for our management team
- Maintaining Guest Services and Front Desk Goals
- Ensuring Exceptional Customer Service
- Implementing Projects and Policies
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Focusing on Guest Voice

About You:

- Experience with OPERA property management system or similar
- Relevant experience in a similar managerial role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude

Our Benefits:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

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