Hotel Night Manager
1 week ago
We are seeking a motivated and reliable Night Manager who is passionate about guest service to work across our boutique accommodation projects.
**ABOUT THE ROLE**
The Night Manager represents the Hotel leadership in their absence between the hours of 11pm to 7.00am Confident and considered, you’re at ease with people from all walks of life whilst ensuring the smooth running of the hotel and organising next day service delivery.
This role is wide ranging but your primary focus will be ensuring the comfort, safety, and satisfaction of our guests throughout their stay with responsibilities that include, night auditing, reconciliation of reports and attending to guest check-ins and guest requests.
**ABOUT YOU**
- Demonstrated experience in a hotel management or supervisory role, preferably in a night shift capacity.
- Guest service is in your DNA, capable of delivering Public’s personalised signature service for each of our guests and our community - CARE is at the forefront in everything we do.
- Comfortable managing and training direct i.e., Night Porter team.
- Analytical, adaptable and can read a situation accurately and quickly, responding with empathy and effectiveness.
- Excellent communication and organisational skills, you enjoy multi-tasking.
- Thoroughness and attention to detail is essential.
- Full unrestricted Australian work rights
**Salary**: $66,862.90 - $75,000.00 per year
**Benefits**:
- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program
Schedule:
- Evening shift
- Fixed shift
- Night shift
- Rotating roster
- Shift work
- Weekend availability
Supplemental pay types:
- Penalty rates
Work Authorisation:
- Australia (required)
Work Location: In person
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