Wheels Captain

**Additional Information**
**Job Number**25171041
**Job Category**Rooms & Guest Services Operations
**Location**W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**AUTHENTICALLY YOU**
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

**CURATING ORIGINALITY TAKES TALENT**

W Sydney located at 31 Wheat Road is on the lookout for a **Wheels Captain** to join our team, reporting to the Chief Concierge or their designate. This integral role is passionate about delivering unforgettable guest experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? W Sydney is on the lookout for a **Wheels Captain** to join our team, reporting to the Chief Concierge or their designate.
- Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
- Open doors and assist guests/visitors entering and leaving property.
- Assist with luggage storage and retrieval.
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Assist guests with directions.
- Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.

**BENEFITS**
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Enjoy your birthday off with birthday leave
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- ‘Great Places to Work’ certified

**MI RECOGNITION**

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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**DIVERSITY AND INCLUSION STATEMENT**

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.