Medical Receptionist

1 week ago


Keysborough, Australia Parkmore Medical Centre Full time

Medical Reception

We are looking for our next Superstar Receptionist at our busy practice.

**Role**
We are Looking for a professional, friendly and reliable receptionist to provide the best care possible for our patients.

The role involves but not limited to:

- Handling all phone communication in a professional and empathetic manner
- Scheduling and managing appointments
- Respond to patients and visitor enquiries
- Facilitate smooth patient flow by communicating with patients and clinical staff, being aware of delays
- Understanding and ensuring important private information is kept confidential
- Process billings & receipting
- Scanning, filing and faxing confidential documents
- General administration duties including ad-hoc duties as required by management
- **Required skill set**:

- Professional phone etiquette and high level of customer service
- Excellent verbal and communication skills - with a can-do attitude
- Proven experience of working in a well functioning team
- Be able to work under pressure - being unflappable at busy times
- High attention to detail
- Able to manage time and prioritise workload
- Problem solving mindset
- Maintain confidentiality
- Quick and efficient in learning new processes & procedures
- Strong organisational and follow up skills

**What’s on offer**
- A friendly and professional working environment where your contribution will be valued.
- Salary negotiable depending on experience and skills.

Work Remotely
- No

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
You must be double vaccinated for Covid 19 for this position.