Mobile Phone Technician

**MOBILE PHONE TECHNICIAN**

**JOB TITLE**:Mobile Phone Technician

**JOB TYPE**:Full time / Part Time / Casual

**LOCATION**:Zetland, Eastlakes and Lane Cove as required

**SUPERVISOR/MANAGER**:Store Supervisor

**MAIN DUTIES/RESPONSIBILITIES**:

- Technical - Perform high quality repairs and testing on all mobile phones and tablets, problem solving and diagnosis, repairs completed within a given time frame, able to multitask, consistently learns and updates knowledge on upcoming devices
- Retail - Selling of mobile phone and tablet cases and accessories, ensuring all cases and accessories are neatly presented, keeping up to date on knowledge on all stock
- Inventory - Monitoring stock for parts and accessories
- Customer Service - Interacting, assisting and providing exceptional customer service including phone etiquette
- Money Handling - Cash and EFTPOS facilities
- Accurately document repairs and parts information on computer system
- Ensures work bench is clean and tidy at all times
- Following company policies and procedures at all times
- Perform other duties required by management including completing daily and close checklists and cleaning duties
- Be active, energetic and honest.
- Be able to trouble shoot and follow procedures.

**SKILLS & EXPERIENCE**

**Qualifications**:

- Retail experience preferred
- Knowledge and experience in phone or tablet repairs
- Fluent in English (Preferably can speak Mandarin)

**Experience**:

- Experience preferred

**Skills**:

- Intermediate to advanced computer skills
- Excellent verbal and written communication
- Organised and able to meet deadlines

**PERFORMANCE GOALS**:

- Complete phone repair tasks on time
- Deal with clients, suppliers and other employees professionally at all times
- Ensure office is clean and presentable at all times

Remuneration will be discussed at a later stage dependent on your skills and experience.

**Job Types**: Full-time, Part-time, Permanent, Casual
Part-time hours: 20-40 per week

**Salary**: Up to $60,000.00 per year

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Weekend availability
- Weekends only

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Zetland NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Repair, Maintenance & Installation Occupations: 1 year (preferred)

Work Authorisation:

- Australia (preferred)