Warranty Clerk

Northern Beaches Lifestyle mixed with a Premium European Brand - the perfect work life balance

Northern Beaches Volkswagen is excited to be on the hunt for a Warranty Clerk to join our expanding, passionate and friendly family working Team.

Working within and supporting the Volkswagen Service Department, the **Warranty Clerk** will be responsible for maintaining the warranty function of the dealership.

**Competitive Salary + Commissions + Super**

About the role:

- Process warranty claims as per manufacturer guidelines and timelines
- Effectively explain information in relation to services carried out
- Preparation of weekly and monthly analysis reports advising potential issues
- Conduct warranty compliance audits as well as ad hoc reports
- Monitor expenditure in relation to warranty and goodwill claims
- Ensuring a high level of warranty operations and compliance
- Liaising with Volkswagen regarding payment, claims and recoveries

About you
- Strong organisational skills / follow processes and procedures
- Competency with IT systems
- Excellent attention to detail / meticulous
- Calm and efficient / maintain high work standards and accuracy
- Strong relationship-building ability
- Excellent customer service standards
- Experience or knowledge of warranty and recall processes
- Previous Automotive Warranty experience preferred (but not essential)

What is on offer
- **Competitive salary + Commissions + Super**:

- Reward & Recognition program
- Comprehensive training
- Monday
- Friday - NO WEEKEND WORK
- Fun & exciting working environment
- Maternity/Paternity Leave

**About CKD Automotive**:
CKD Automotive is a family owned and operated business. Spanning 5 locations over Sydney, not only incorporating Volkswagen but also Subaru, Nissan, Mazda, Hyundai, Kia, Suzuki, MG and GMSV. With over 300 staff and and an exceptional high performance culture that leads to progressive career development and promotion within

Interested to know more?

Contact us now

Pay: $70,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Monday to Friday
- No weekends

Supplementary Pay:

- Performance bonus

Licence/Certification:

- NSW Drivers Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person