Receptionist (Part-time and Casual)

3 days ago

Kingston, Australia Therapeutic Massage Full time

Touch of Siam Therapeutic Massage is currently seeking a **Part-Time and Casual **receptionist who will bring a friendly personality, strong interpersonal and communication skills to ensure that the high standard of customer service that is expected by this massage revenue is maintained.

You will be the first person to greet our customer, so you are required to deliver exceptional customer service by creating a positive, first impression.
- Greeting all clients upon arrival
- Greeting clients face to face, over the phone and/or in writing
- Answering incoming calls in a professional and timely manner
- Scheduling appointments
- Keeping reception area presentable
- Updating customer contact lists
- Basic payment processing using EFTPOS and cash
- Dealing with customer complaints
- General receptionist duties as required
- Strong customer services experience and outstanding customer service skills : as well as a friendly and welcoming manner
- Excellent communication skills, both verbally and written
- High level attention to detail
- Excellent grooming and presentation skills
- Excellent time management skills and the ability to multi task, organise, prioritise and manage own work load
- Ability to work autonomously and as part of a team
- Computer literacy with Microsoft Excel and Word
- A passionate and positive 'can-do' attitude, always seeking to find a solution
- Eligible to work in Australia

The successful must be flexible and available to work a variety of shifts.

Should be available to work at least 5hours across 7days roster including evening and weekend.

**This role is following a 3 month probationary period

**Job Types**: Part-time, Casual

**Salary**: $19.00 - $25.00 per hour

Expected hours: 10 - 25 per week

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- On call
- Rotating roster
- Weekend availability

Work Authorisation:

- Australia (preferred)

Work Location: In person

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