Receptionist Member Concierge

Are you friendly, passionate about health + fitness and strive to deliver 5 Star customer service? If yes, then we have an opportunity not to missed.

**What’s in it for you?**
- Spectacular club environment
- Flexible working hours
- Gym Membership
- Work for an organization with a team orientated culture

**About the Role**

As the first point of contact for our Members and an array of visitors to the Club, the aim of this role is to provide exceptional 5 star service and ensure a positive experience at every interaction.

We have part time and casual positions which will suit someone who is studying, ready to re-enter the workforce or someone looking to commence their career in service. The role is very diverse with a requirement to understand and keep up to date with everything that’s going on in the Club at any given time.

**About You**

You will be immaculately presented with exceptional communication skills and will have experience in a reception or similar role. It is important that you are positive, energetic and pride yourself on being able to adaptable, flexible and a real team player. You will need to be comfortable with juggling priorities and being able to think on your feet.

**The following hours are required**:

- Hours spread across Monday-Sunday
- Some weekend shifts may also be required for this role

**As the successful Receptionist you will be able to demonstrate**:

- A minimum of 2 years experience in a similar role;
- Having a courteous and friendly manner;
- Exceptional personal presentation;
- An interest in the health and fitness industry;
- Being a vibrant and outgoing individual;
- Clear verbal and written communication skills;
- A personal drive to provide a high level of customer service and satisfaction;
- Highly developed customer relations skills;
- Having the ability to work autonomously and in a team environment;
- Able to build rapport with members and internal staff; and
- Works in a calm, methodical manner when under pressure.

**Please note**:

- Flexible hours and days are required for this role
- Proof of right to work in Australia documentation will be required to be presented at the first interview
- All Next Gen employees require a Working with Vulnerable People WWVP check