Customer Care Representative

6 days ago


Ormeau, Australia Air Liquide Full time

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. The underlying objective of this position is to provide assistance to the National Collections Manager in the collection of all AIR LIQUIDE Healthcare (ALH) and Healthy Sleep Solutions (HSS) accounts with the objective to reduce both DSO and the level of Debtors outstanding > 90+ days whilst also identifying and reducing any credit balances An important function of this role is to ensure that all collection entries are posted in the Great Plains system (ERP) to maintain an accurate Aged Trial Balance. **How will you CONTRIBUTE and GROW?**: - Responsibility for maintaining an Aged Trial Balance as directed - Ensuring set KPI’s/Target are met in relation to Collections, DSO, Credit Balances and Aged debt - Dealing with Outbound Collection calls - Answering Customer telephone enquiries - Dealing with inbound correspondence relating to accounts - Liaising with ALH States staff to solve customer enquiries and to obtain information necessary to complete Collection activities - Identifying those accounts/groups of accounts that ALH is having difficulty collecting and coordinating with the National Collections Managers and the States Sales Teams to facilitate the collection of these debts. Making recommendations to the National Collections Manager regarding non paying/problem accounts. - Liaising with debt collection agency regarding delinquent debtors, as per Company’s policy - Raising and processing credit notes where appropriate with supporting documentation - Raising and processing account journals as required - Data entry/Account maintenance in the Great Plains system - Comply with Company’s priorities and policies in terms of debt collection. More generally Comply at all times with all policies and regulations applicable to the role - Other administrative and collection duties as directed by the National Collections Manager - Conducting all activities in accordance with requirements of ALH's Quality Management System **Are you a MATCH?**: - Qualification or experience in accounting preferable but not essential - Basic understanding of accounting principles - At least one year practical experience in collections - Strong interpersonal and communications skills - Good computer literacy - Excellent organization skills and ability to work autonomously - Ability to define problems, collect data, establish facts and draw valid conclusions - Ability to solve practical problems and to respond to inquiries **About Air Liquide**: A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902. **Our Differences make our Performance **At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.



  • Ormeau, Australia Air Liquide Full time

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. The successful applicant will be working with a supportive and friendly team and speaking with our valued customers every day. Inbound...


  • Ormeau, Australia SuperKOTE Glass Full time

    **We're Hiring: Sales Representative | Superkote Glass | Ormeau, QLD** Are you an organised, driven professional with a knack for building lasting relationships? Do you thrive in fast-paced environments and have a passion for delivering exceptional service? Join us at Superkote Glass, one of Queensland’s most innovative and customer-focused glass...


  • Ormeau, Australia Air Liquide Full time

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. The objective of this position is to handle inbound and outbound telephone calls from customers regarding products, services, orders,...


  • Ormeau, Queensland, Australia Air Liquide Full time $60,000 - $90,000 per year

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.This fixed-term role is responsible for providing excellent support to our customers by answering their questions, resolving issues in a...


  • Ormeau, Australia Star Aluminium & Steel Welding Full time

    Due to company growth, an exciting opportunity has arisen to join our new Brisbane branch. A leader in the design and manufacture of height access equipment, Star Aluminium manufacture standard and custom products in aluminium, mild steel and stainless steel. Ideally to have experience working in the safety access or Work Platform/ Scaffold industry, or a...

  • Customer Service

    2 days ago


    Ormeau, Australia Stratco Full time

    **An Australian founded & grown company you can be proud of**: - ** Competitive Rate + Super + Penalties + Bonuses**: - ** Wellbeing Support I Inclusive Culture I Extended Training Program** **THE OPPORTUNITY** An exciting opportunity has become available for a **Retail Sales - Phone Consultant** based in our **Ormeau Sales Centre **at our QLD head...


  • Ormeau, Australia Air Liquide Full time

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. This fixed-term role is responsible for providing excellent support to our customers by answering their questions, resolving issues in a...


  • Ormeau, Australia Wurth Australia Full time

    **Ormeau** We are an international, privately owned family company with 88,000 employees, continually seeking opportunities for expansion and growth. Our reputation for quality and consistently delivering solutions to our customers is what makes us a global leader generating over 20-billion-euro in sales in 2024. With over 465 direct sales staff selling to...


  • Ormeau, Australia Wurth Australia Full time

    **Ormeau** We are an international, privately owned family company with 88,000 employees, continually seeking opportunities for expansion and growth. Our reputation for quality and consistently delivering solutions to our customers is what makes us a global leader generating over 20-billion-euro in sales in 2023. With over 465 direct sales staff selling to...


  • Ormeau, Queensland, Australia OTR Full time $45,000 - $60,000 per year

    Req #957Reddy Express Ormeau, Ormeau, Queensland, AustraliaShareJob descriptionPosted Thursday, 10 July 2025, 9:30 amReddy Express Ormeau - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in...