Case Manager

**Case Manager**

**Churches of Christ, Seniors Living**

**Gold Coast,**Home Care**

**Permanent, Full-time Opportunity**

**Employee Benefits**

As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.

To find out what salary sacrificing can mean for you click here.

By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to:

- Salary sacrificing benefits that can greatly increase take home pay;
- Five (5) weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Discounts through our large network of retail partners including:

- JB Hi-Fi,
- The Good Guys,
- Goodlife Health Clubs,
- Bupa Health,
- Plus, many more;
- Employee Assistance Program.
- A work culture that values you.

**About us**

We are one of Australia’s largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning over 140 years. As a faith-based organisation, our churches and community services work together to provide holistic support across family services, community housing, retirement living, home care, and residential aged care. With over 200 services across 100 communities in Queensland, we care for and positively impact the lives of vulnerable people, providing support at every stage of life.

Guided by our mission, we create a positive and inclusive environment of welcome, wellbeing, home, community and hope. Join us in making a meaningful impact and becoming part of a legacy of care that changes lives for the better.

**Highlighting the importance of this role**

This position is based at Benowa, while supporting and servicing the surrounding areas, is responsible for aiding in the operational support functions of the Home Care Team. This role is focused on connection with individuals within our care and empowering them to live as independently as possible via outstanding case management. The care that you provide will greatly contribute to their quality of life and have an immensely positive impact. The relationships you make in this role will both be memorable and rewarding.

In this varied role you will:

- Organise, conduct and document the planning, provision and assessment of community services for low to medium level client care needs;
- Ensure compliance with community care best practice, privacy and legal obligations;
- Provide advocacy and support for clients and people living with dementia and/or behaviours of concern;
- Coordinate stakeholders and external services to enhance care for clients;
- Promote the service within the catchment area; identify opportunities for expansion.

**What you can bring to the team**

You will be joining a friendly and supportive team who exercise compassion and empathy when engaging with our much-loved clients. You are an exceptional communicator, both verbally, and in written form with great time management and the ability to manage competing priorities. You will contribute to making a real difference in the lives of others.

In order to be successful, your skills, qualifications and experience will include:

- Certificate III in Individual Support (Home and Community) or Certificate III in Individual Support (Ageing, Home and Community) or equivalent;
- Sales experience or experience in a customer service environment desired but not essential;
- Current driver's licence and a willingness to use your own comprehensively insured vehicle for work purposes;
- Applied knowledge of current aged care legislation, funding mechanisms, government policies, and statutory regulations;
- Current First Aid and Cardiopulmonary Resuscitation (CPR) certificates;
- Ability to use mobile devices to record and manage information;
- Intermediate computer skills with the ability to use Word, Excel, Outlook and PowerPoint;
- Possess a current National Police Certificate - or the ability to acquire;
- Undergo a National Personal Insolvency Check.

Importantly, you will be someone who closely aligns with our organisational values of**:_Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety._**

**To apply**

**Applications will be assessed as received