Aps 6 - Triage Counsellor Fcfcoa

Positions may be available in Dandenong, Melbourne, Newcastle, Parramatta, and Sydney._

**Position Overview**
Triage Counsellors will undertake an important range of duties to assess risk and provide vulnerable parties with access to support services. The Triage Counsellor duties include:

- Reviewing responses to the Court’s Risk Screening Tool (Family DOORS Triage)
- Conducting reviews of filed material to further inform risk screening
- Conducting telephone interviews with identified parties, in order to further formulate risk assessment and analysis, including identifying protective and supportive factors
- Co-designing and developing safety and well-being plans with individuals, and where appropriate and necessary, undertaking direct referrals to identified agencies and services
- Maintaining high quality and comprehensive clinical case records
- Providing information to Judicial Registrars and other court staff with respect to appropriate court case management pathways and options
- Participating in professional supervision and professional development activities
- Performing administrative and related duties

**Mandatory Qualifications and Experience**
- A recognised degree in a relevant social science area (e.g. social work, psychology, counselling, human services)
- A minimum three (3) years relevant clinical experience working with children and families, such as in child protection, family support, family and domestic violence
- A clearance for working with children as required within the relevant State/Territory scheme

**Desirable Experience**
- Conducting risk screening and risk assessment, particularly in relation to child protection and domestic and family violence
- Experience in telephone service delivery

**Selection Criteria**
- A broad knowledge of child development and the impact of separation, family violence, and high conflict on children and families
- Comprehensive understanding of the features and dynamics of family violence, and knowledge of the associated service system
- Experience in conducting trauma informed and culturally sensitive risk assessment, with a focus on child abuse and neglect, family violence, substance misuse, and mental health
- High-level communication and interpersonal skills, particularly in managing complex, challenging and sensitive information and maintaining high quality case records
- Willingness and capacity to reflect on one’s own clinical practice and to constructively participate in performance feedback, professional supervision and professional development activities
- Ability to work effectively as part of a professional team within a legal system, including with Court staff, the legal profession and the community services sector

**Contact Officer**
- Aboriginal and Torres Strait Islander people are strongly encouraged to apply._