Community Case Manager

15 hours ago

Gold Coast, Australia KinCare Full time

**Job Description**:
**About the role**:
You will manage a portfolio of community-based elderly customers (with home-care packages) around the Gold Coast area. The key responsibilities include building relationships with elderly customers and their families, developing tailored care plans, managing budgets, and coordinating care services to maintain our customer's independence. You will be inspired and motivated to make a positive difference to the families and achieving ultimate customer satisfaction.

Your strong networking skills will enable you to build rewarding external relationships within the relevant communities. Your week will be spent mostly out on the road around Perth visiting customers in their homes, while the rest of your time will be spent liaising closely with our internal teams to ensure the smooth delivery of care services.

This is an autonomous role where you’ll have the ability to manage your own schedule and work from home when possible.

**About you**:

- Previous case management experience especially Home-Care Packages.
- Advanced knowledge of the Community/Aged Care system and funding model.
- Strong coordination and organisation skills.
- Exceptional customer service, negotiation and influencing skills.
- Excellent ability to connect with multiple stakeholders and think commercially.
- Experience using a customer database or online CRM tool.
- A current valid driver's license and reliable vehicle.
- A clinical background (EN, RN, allied health, social work, dietician, etc) would be great but not essential.

**About KinCare**:
We have a 29-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

  • Case Manager

    6 days ago

    Gold Coast, Australia Life Without Barriers Full time

    **Job no**: 504594 **Employment type**: Full Time **Location**: Gold Coast **Categories**: Child, Youth & Family **About the Organisation** Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With...

  • Intensive Case Management Caseworker

    16 hours ago

    Gold Coast, Australia Queensland Government Full time

    As Intensive Case Management Caseworker, you will specifically: - Deliver best practice statutory casework services to young people with mínimal supervision using high level assessment and intervention skills to deliver integrated and culturally appropriate services, including intensive weekly engagement with families, community organisations and other key...

  • Duel Roll Ndis Case Manager/support Coordinator

    1 week ago

    Gold Coast, Australia Coastal Care Disability Services Full time

    Are you passionate about making a positive impact in the lives of individuals with disabilities? Do you possess exceptional organizational and communication skills? We are currently seeking motivated individuals to join our team as an NDIS Case Manager and Support Coordinator Assistant. As an NDIS Case Manager, your primary responsibilities will involve...

  • Manager, Intensive Education Case Service

    2 weeks ago

    Gold Coast, Australia Queensland Government Full time

    About the Department: The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable...

  • Expression of Interest

    2 days ago

    Gold Coast, Australia Beaumont People Full time

    Full time, part time, permanent, contract roles. - Health & Community Services. - On the beautiful Gold Coast, Queensland. At Beaumont People, we believe in placing people first. It’s how we work with our clients and the way we contribute to the communities in which we are involved that sets us apart. This articulates our entire business philosophy and...

  • Case Manager

    2 weeks ago

    Central Coast, Australia Catholic Care DBB Full time $90,000 - $105,000 per year

    Pay rate $51.00 per hour + super + salary packaging optionsPermanent, full-time role. Central Coast locationFlexible working options & access to ongoing career developmentAbout Us CatholicCare Diocese of Broken Bay is a leading not-for-profit dedicated to supporting individuals, families, and communities. Guided by our values—Faith, Respect, Compassion,...

  • Discharge Case Coordinator

    2 weeks ago

    Gold Coast, Queensland, Australia Allinto Full time $50,000 - $60,000 per year

    Are you passionate about helping people transition safely from hospital to home? Do you thrive in a role where coordination, communication, and compassion come together to make a meaningful difference?About the RoleWe're currently seeking a Discharge Case Coordinator for a full-time, 12-month max-term maternity leave cover role. In this position, you'll play...

  • Case Manager

    6 days ago

    Central Coast, Australia Bolton Clarke Full time

    Permanent position | Monday to Friday | No Weekends - Competitive Salary + Super + KM reimbursement + $18,550 salary packaging - $1000 loyalty bonus for new employees With RSL Care (QLD) and the RDNS (Victoria) at the heart of our DNA, Bolton Clarke has been at the forefront of healthcare and aged care services for more than 200 years. We are the largest...

  • Community Relations Consultant

    2 days ago

    Gold Coast, Australia WSP Australia Full time

    **About us** **The Opportunity** We have multiple positions available for **Community Relations Consultants** who will work directly with flood affected homeowners across seven Local Government Areas of **Lismore, Clarence Valley, Richmond Valley, Ballina, Byron, Tweed and Kyogle.** As these roles will require face-to face interactions with homeowners and...

  • Youth Family

    6 days ago

    Gold Coast, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Youth, Family and Community Resource Officer key responsibilities are: - Implement culturally appropriate individualised case plans through designing and implementing intervention strategies, negotiating with service providers and linking clients to the services/supports they require (including formal and informal services, government and non-government...