Care Facilitator Full Time Permanent Western Sydney

4 days ago

Kellyville, Australia BaptistCare Full time

**Care Facilitator (Social Activities Coordinator) | Full Time Permanent| Western Sydney**

**About the role**
This role is created for someone who is customer focused and responsible for coordinating the delivery of high-quality care and services that provide our Social Support clients the opportunity to engage in meaningful activities and interactions with both staff and other clients in a safe and welcoming environment. You will develop genuine connections with our clients and their loved ones to develop activities that optimize their health and wellbeing, encourage engagement and support their independence.

A typical day can include:

- Participating in the development, implementation and evaluation of client group outings, services and programs that meet customers’ individual goals and preferences, promote independence and an excellent client experience
- Incorporating innovative approaches to activities and service delivery with a commitment to continuous improvement and quality programming
- Ongoing recruitment and management of volunteer staff.
- Managing a small team of care staff
- Developing relationships with families and carers that acknowledge their needs
- Implementation of the latest best practice and evidence-based approaches.

At BaptistCare at home, we empower our staff by offering flexible working hours, a supportive team, training opportunities and financial benefits including salary packaging and stability working for an industry-leading provider.

**About you**
You are a born communicator with high organisational skills, a flair for event planning and committed to delivering exceptional customer service.

If you have a warm and friendly nature, a high regard for life, health and wellbeing, and genuinely enjoy helping people - then you’ll be perfect for the BaptistCare team.

To be considered, you will need

**Essential qualifications and experience**:

- 3 Year Bachelor’s degree in related fields or Diploma of Community Services (Service Coordination or Case Management) or equivalent qualification, knowledge and experience
- Current Driver’s licence
- First Aid Certificate

**Essential competencies**:

- Excellent written, verbal and interpersonal communication skills
- Intermediate level of computer skills
- Proven organisational skills
- Demonstrated ability to work independently and as part of a team
- Proven experience in working with budget and service delivery parameters
- Willing to demonstrate understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work

**Desirable qualifications, competencies and experiences**:

- Knowledge of the Aged Care Quality Standards
- Experience in facilitating social support individual programs and/or leisure and lifestyle activities for the aged

**About Us**
We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

We’re a not-for-profit organisation that connects with families, communities and thousands of individuals. You may know us for our aged care services - we also give back to the community through domestic violence initiatives, affordable housing, and offering no-interest loans to the disadvantaged.

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