
Service Advisor
7 days ago
Octagon lifts is a proud business striving on excellence and attention to detail.
This role is a fast paced, ever changing however rewarding and detrimental to the continual growth of the service division.
This position is not defined by industry, if you possess the skills we are looking for and enjoy a new challenge then send your resume through.
Your duties will included some of the following:
- Consistent Customer interaction via job preparation and updates
- Continual updating of relevant information into our data base
- Parts sourcing and interpreting
- Liase with technicians for clarification and the scheduler
- Assume role of Scheduler during annual leave
- Monitor job status.
- Quoting, Estimates, Job preparation, coordinating and invoicing
- Handle any variations promptly to ensure Lifts are rectified within a timely manner.
- Assisting with Priority calls
COMPETENCIES
- Team Player - Client Focus
- Excellence - Adaptability
- Organisation and planning - Independence
- Listening and responding effectively - Building Relationships
- Problem Solve - Solution Focused
- Good Communication skills
- Remuneration Salary Position
Base Hours 38 hr. per week - Hours at discretion of Manager
Uniforms Supplied
**Salary**: $60,000.00 - $68,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- O'Connor, WA: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Previous (preferred)
Work Authorisation:
- Australia (required)