Care Services Team Administration Support

2 weeks ago

Osbourne Park, Australia Home Instead Full time

Are you an administrator keen to learn and develop in the aged care sector, or an experienced aged care Carer with strong administration skills looking for your next step ready to transition to a company that values the client, the carers and encourages a relationship-based service, whilst being part a great team?

**About Us**:
Home Instead Perth North and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our client's needs and we are committed to addressing the individual and national challenges of Australia's ageing population.

Our workplace culture is very important to us. We have a very approachable and supportive team and we support each other to ensure the best quality service for our clients.

**About our Coordinators and about the support role**:
Our Care Services Coordinators are passionate about the support we provide to our client’s, positively engaging with each individual and their families and ensuring that our support is personalised to what they want it to be.

This role works closely with our coordinator team ensuring they are supported in various administrative tasks to include:

- Answering each incoming call in a friendly, professional and knowledgeable manner.
- Assist with the administrative tasks required by other areas of the business when required.
- Communicating client and CAREGiver concerns or problems with owner’s or other staff members as appropriate.
- Coordinating daily workflow needs and priority with the Client Care Services team.
- Recognising and capturing opportunities to maintain and increase service hours and/or increase quality care.
- Supporting Approved Service Providers orders and other external purchases of good and services.
- Entering and maintaining accurate and up to date CAREGiver and Client information in the Relationship Management System (RMS).
- Maximising the integrity of the data in the RMS and use functionality to support the effective and efficient matching of CAREGivers and clients.

**Qualifications & experience**

We are looking for someone who shares our passion for providing exceptional care to our clients, previous experience of working in aged care would be advatageous

We do need you to have strong administration skills (Microsoft Office, database experience) and an excellent customer approach. Be an effective communicator (clear spoken and written English) and have demonstrated problem solving skills.

The role requires you to be able to work both on your own and as part of a team, be self motivated and be able to multi task in this fast paced role.

This role is full time and will be based in our Osborne Park office for 4 days per week and in Clarkson on 1 day per week. Hours are 9am to 5pm

**How to apply**:
**Applicants should be an Australian Citizen or Permanent Australian Resident**

Please note: We will be commencing with shortlisting immediately.

We reserve the right to close the position without notice.

**Salary**: From $60,000.00 per year

**Benefits**:

- Referral program

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Application Question(s):

- Do you have experience working in the aged care sector?

**Experience**:

- administration: 1 year (required)

Licence/Certification:

- Australian Drivers Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Care Administrator

    2 weeks ago

    Kings Park, Australia Help at Hand Support Services Full time

    Head office - Kings Park NSW Start Date: ASAP Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants throughout Melbourne. **The role**: We have an exciting opportunity available for an **Care...

  • Care Administrator

    2 weeks ago

    Kings Park, Australia Help at Hand Support Services Full time

    Head office - Kings Park NSW Start Date: ASAP Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants throughout Melbourne. **The role**: We have an exciting opportunity available for an **Care...

  • Care Administrator

    7 days ago

    Kings Park, Australia Help at Hand Support Services Full time

    Head office - Bundoora VIC Start Date: ASAP Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants throughout Melbourne. **The role**: We have an exciting opportunity available for an **Care...

  • Support Worker/ Personal Care

    2 weeks ago

    Collingwood Park, Australia Deivian Care Services Full time

    Deivian Care Services, based in Melbourne, has been a NDIS registered and Aged Care service provider since 2018. Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximizing their independence. **About the team** We are dedicated to social justice values...

  • Disability Support Worker

    2 weeks ago

    Parramatta Park, Queensland, Australia Noble Care Support Services Full time $24,000 - $40,000 per year

    We are seeking Reliable, Enthusiastic, Motivated and Professional Disability Support Worker to work in Multiple locations in Western and North Western Sydney Area.*Must have Drug and Alcohol, Complex Mental Health Experience -NDIS Sector*As a Disability Support Worker you will be required to assist people with:* Ability to manage complex mental health...

  • Disability Support Worker

    2 weeks ago

    Collingwood Park, Australia Cardinal Care Support Services Full time

    **About Us** At Cardinal Care Support Services, we’re more than just a team - we’re a compassionate community dedicated to enhancing the lives of individuals with disabilities. As an NDIS registered provider, we take pride in delivering personalized care that empowers our clients to thrive. **Role Overview**: As a Disability Support Worker, you’ll be...

  • Disability Support Worker

    6 days ago

    Bligh Park, Australia Complete Care Team Full time

    Complete Care Team is a highly respected company that was established in 1999. We specialise in supporting community based clients with disabilities and in particular clients with complex care needs, including people with Acquired Brain Injuries (ABI) and spinal injuries. We focus on all aspects of our clients needs, providing a quality home based...

  • Join Our Team As An Administrative Support

    4 days ago

    Victoria Park, Australia Luna Sage Cleaning Services Full time

    We’re looking for a proactive and detail-oriented Administrative Support Coordinator to join our friendly and growing cleaning business. This role is perfect for someone who excels at keeping things organised and enjoys supporting others. You'll play a vital role in ensuring smooth day-to-day operations, from coordinating schedules to assisting with...

  • Disability Support Worker

    2 weeks ago

    Oran Park, Australia Complete Care Team Full time

    Complete Care Team aims to provide a holistic and wellness model of attendant care for people in the community with high support needs. We focus on all aspects of our client's needs, including the physical, emotional, spiritual and social to promote wellness. Our highly respected company was established in 1999, providing a quality home based person-centred...

  • Administration Support

    2 weeks ago

    Athol Park, Australia SKG Services Pty Ltd Full time

    SKG Services is a renowned national organisation with over 50 years of industry expertise. As a pioneer in delivering premium "soft" facility management services throughout Australia, we specialise in world-class cleaning, security, and maintenance solutions. We are seeking a proactive and detail-oriented Administration Support professional to streamline...