Centralised Intake Officer

**Role title: Centralised Intake Worker**
- **Role type: Maximum Term full time (contract until June 2026)**
- **Role grade: Registered Nurse (Year1-8), Counsellor (Level 1 or 2), Social Worker (Level 1 or 2)**
- **Department and location: St Vincent’s Hospital, Darlinghurst**
- **Salary: $72,152.53**:

- $104,752.76 + super**

**Better and fairer care. Always.**

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

**About the role**Assess and triage clients at the first point of contact to ensure they are connected with the most appropriate treatment or service based on their needs by building rapport and engagementAct as a supportive advocate for callers, their families, and carers, helping them make informed decisions about treatment options and services by providing relevant information to support in decision makingEngage in regular training, clinical supervision, and maintain a proactive development plan to stay current with treatment options and improve service delivery.

**About you**Tertiary qualifications in nursing, counselling, social work, psychology, or a related field, with eligibility for membership in the relevant professional association.Strong understanding of drug and alcohol health concerns, particularly within primary health care, community, and/or inpatient settings.-
Proven ability to manage competing workloads efficiently, even in a complex and fast-paced environment.Strong interpersonal and communication skills, with the ability to work effectively within an interdisciplinary team.

**Why work at St Vincent’s?**Join us on our mission to provide care to all, including the most at-risk people in our communityDiscounted access to many gyms for you and your family with Fitness PassportAccess to discounted private health insurance with MedibankAccess to a government salary sacrifice program. Make a proportion of your salary tax-freeCommitted to financial support for educational development, scholarship programs, paid study leave

**About the hospital**

**In this role you will be based at St Vincent’s hospital, Darlinghurst.**A busy inner-city hospital in a beautiful locationSurrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beachesA place of expert clinical care for at-risk peopleClosely partnered with universities & affiliated research institutes, many of which are located on-campusCentres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

**Sponsorship / work rights for Australia**

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

**Pre-employment checks**

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

**Equal opportunity**

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

**How to apply**

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.

Respectfully, this role is not open to recruitment agencies.