Commercial Facilities Officer

**Work in a role where your impact is visible**:

- ** Be part of a team that values initiative, adaptability, and professionalism**:

- ** Contribute to creating a safe, functional, and vibrant environment for our students and stakeholders.**

Are you a natural problem-solver who thrives in a fast-paced, hands-on environment?

Join our agile, solutions-focused Facilities Team and help us deliver exceptional spaces for our students and commercial tenants.

**The Role**

As our **Commercial Facilities Officer,**you’ll be the go-to person for the smooth operation of student accommodation and other commercial facilities across our precinct. From coordinating student move-ins and move-outs to managing contractors, resolving issues on the spot, and ensuring our spaces are safe, functional, and welcoming — no two days will be the same.

You’ll liaise with stakeholders across the University, oversee maintenance activities, and develop practical, creative solutions to challenges as they arise. You’ll also play a key role in planning and preparing facilities for peak occupancy periods and delivering an outstanding experience for everyone who uses our spaces.

**What you’ll do**:

- Coordinate the day-to-day operation of student accommodation and commercial facilities.
- Manage contractor works and ensure maintenance requests are actioned promptly via Maximo.
- Conduct regular inspections, identify issues, and implement improvements.
- Plan and oversee move-in/move-out processes and cyclical facility activities.
- Communicate effectively with stakeholders, keeping them informed about works or disruptions.
- Monitor compliance with health, safety, and risk management standards.

**What you’ll bring**
- Experience in facilities management or a related operational role.
- Strong contractor management and negotiation skills.
- Excellent conflict resolution and customer service abilities.
- Time management skills to juggle competing priorities.
- A knack for problem-solving and finding practical, creative solutions.

This full-time ongoing position is at a HEW 6 Higher Education Level located at Callaghan Campus.

**About our University**

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s _Looking Ahead_ Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here - Our Uni.

**What we offer**

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

- The remuneration for this position is from $93929 - $103641 p.a. + superannuation and is commensurate with skills and experience
- 17% super and salary packaging
- Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
- Discounts in private health insurance, gym memberships, software, travel and more
- Wellbeing programs

**Your next steps**
- Your resume
- A statement addressing the Essential Criteria listed below demonstrating your qualifications and experience with examples.
- A degree in a facilities management, property, engineering, building and construction or other relevant area with subsequent relevant experience; or extensive experience and specialist expertise or broad knowledge in technical or administrative fields; or an equivalent combination of relevant experience and/or education in an areas such as facilities maintenance.
- Outstanding communication and interpersonal skills including the capacity to build relationships and an inter-disciplinary way of working.
- Demonstrated knowledge and experience in supervising facilities operations within a large facility with multiple buildings.
- Demonstrated high level of computer literacy with ability and willingness to embrace new technologies, develop and use reporting capabilities, identify opportunities for systems-based process improvements
- Extensive relevant experience and expertise in the provision of customer-focused infrastructure services, with a demonstrated dedication to delivering excellent customer service.
- Demonstrated experience working both independently and in a team environment, with the ability to build relationships and engage in effective teamwork.
- High level organisational skills with the ability to prioritise and manage several tasks simultaneously to meet competing deadlines, operating effectively under pressure.
- Knowledge of, and experience in adhering to workplac