Digital Transformation Manager

2 weeks ago

Sydney, Australia HSBC Full time

**Some career choices have more impact than others.**

We’re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships.

This role will responsible for delivering digital transformation for a customer value stream to improve customer outcomes. A customer value stream is responsible for delivering transformational change, in close collaboration with the Business Lead and Tech Lead, to improves experiences for our customers and staff. Each stream has specific scorecards to measure improved experiences, but a common element of each is that they include customer advocacy and satisfaction, net customer growth, usage and balances, and a risk management component.

**Your main responsibilities will include**:

- Co-ordination of the end-to-end stages required for delivery of initiatives, and ensuring the stream has a clear plan.
- Ensuring required engagements and activities to manage the stream are completed, including managing Stream SteerCos, Working Groups, Huddles, Strategic Planning sessions, Alignment sessions, and participation in showcases and other forums
- Prioritisation of stream opportunitines, ideas, designs and outcomes, and promotion of the design thinking approach to delivery
- Managing transformational change through to the optimisation phase, and iterating to improve the service blueprint for their customer value stream
- Building effective relationships with all stakeholders, navigating ambiguity and complexity to find a pathway forward for digital transformation

Requirements

**To be successful in this role, you will need**:

- Bachelor’s degree or equivalent in business, finance, information technology or equivalent experience
- Proven record in delivering digital transformation for 5 years +, with experience across both digital change and transformational change.
- A passion to put customers’ experiences and interests at the centre of transformation
- Experience managing delivery of digital or engineering teams directly, with sufficient domain knowledge of digital to manage delivery of engineering teams
- Experience of human-centred design/design thinking desirable
- Experience with collaborative and agile ways of working, and with managing teams in an agile context
- Excellent interpersonal skills demonstrating the ability to influence as well as developing strong and productive relationships with key senior management and colleagues in a complex matrix environment
- Strong financial services business and product knowledge
- Knowledge of regulatory requirements and experience with interpreting and implementing new regulatory requirements

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encourage.

  • Digital Transformation Manager

    2 weeks ago

    Sydney, New South Wales, Australia TAL Australia Full time

    Join to apply for the Digital Transformation Manager role at TAL AustraliaJoin to apply for the Digital Transformation Manager role at TAL AustraliaGet AI-powered advice on this job and more exclusive features.Help drive positive change by supporting health equity, sustainability, and community-focused initiativesWork with experienced and skilled colleagues...

  • Digital Transformation Manager

    2 weeks ago

    Sydney, New South Wales, Australia TAL Australia Full time

    Join to apply for the Digital Transformation Manager role at TAL AustraliaJoin to apply for the Digital Transformation Manager role at TAL AustraliaGet AI-powered advice on this job and more exclusive features.Help drive positive change by supporting health equity, sustainability, and community-focused initiativesWork with experienced and skilled colleagues...

  • Digital Transformation Manager

    1 week ago

    Sydney, Australia PRA Full time

    **$1200 + Super / Day**: - **12 Month Contract (Likely Extension)**: - **State Government Client** Scope, plan, and manage the **delivery of digital transformation initiatives** for our state government client, with a particular focus on **legacy systems**. **Key Accountabilities**: - Facilitate IDAF gateway reviews for comprehensive evaluation and...

  • Transformation Principal

    1 day ago

    Sydney, Australia Corpus Transformation Services Full time

    **We Bring Strategies To Life** Transforming the way our clients achieve results and enabling performance cultures. We’re a team of strategy consultants, transformation specialists, operational executives and organisational psychologists who join our clients’ in-house teams, in key roles, working to put strategies in place. We have top-tier consulting...

  • Digital Transformation Manager

    2 weeks ago

    Sydney, Australia GWF Full time

    Mauri, part of the George Weston Foods Group, is a leading supplier of high-quality flours, yeasts, pre-mixes, improvers, grains and animal nutrition. We believe in baking, its wholesome goodness, and how it brings people together and that's why every day we work, through insight and innovation, to provide quality products to help bakers across Australia and...

  • Digital Transformation Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDigital Full time $90,000 - $120,000

    We're changing the game in digital marketing. As a Digital Transformation Manager, you'll lead and execute projects & conversion rate optimisation initiatives within our Digital Operations team, working closely with stakeholders to understand initiatives and meet commercial needs.About The RoleThis is a challenging opportunity to drive real business growth...

  • Digital Transformation Expert

    2 days ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $145,378 - $168,130

    At the forefront of digital innovation, we're seeking a skilled Digital Transformation Expert to spearhead our communication platform overhaul.This strategic role requires a proven track record in driving digital transformation within a managerial capacity.The successful candidate will be responsible for:Fostering seamless transitions from legacy systems to...

  • Digital Transformation Project Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeProject Full time $180,000 - $190,000

    Job Title: Digital Transformation Project ManagerWe are seeking a skilled Digital Transformation Project Manager to lead and manage complex technology projects.About the Role:The ideal candidate will have over a decade of experience in managing end-to-end IT projects, from digital transformation initiatives to infrastructure upgrades and application...

  • Leading Digital Transformation

    3 hours ago

    Sydney, New South Wales, Australia beBeeDigitalTransformation Full time $216,642 - $240,745

    Director Digital Solutions and Data Management RoleThis pivotal role drives the implementation of the Crown Lands digital and data strategy, aligning with the Crown Lands 2031 Strategic Plan, the DPHI Corporate Plan, and whole-of-government digital objectives.The Director, Digital Solutions and Data Management will oversee the creation of technology...

  • Digital Transformation Professional

    24 hours ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $100,000 - $120,000

    Business Transformation LeaderThis role is crucial in driving enterprise transformation efforts across operations. The Business Transformation Leader will lead process improvement, implement fit-for-purpose digital solutions, and co-develop a strategic roadmap that aligns with growth objectives.Develop and deliver an enterprise digital transformation...