Case Manager

1 week ago

Bundoora, Australia Cosy Home Care Full time

This role also requires the combination of fostering strong relationships with multiple stakeholders and strong organisational skills to deliver on service promises to meet the needs of our valued customers.

**DUTIES**:

- Provide effective assessment, planning, implementation, monitoring and review of case plans to achieve identified outcomes for our customers
- Oversee an allocated caseload/program.
- Work with our allocated team leaders to assist with the management of staff to ensure our teams are operating within NDIS standards/guidelines.
- Assistance/liaising with rostering team and the on-call team as required.
- Attending stakeholder meetings and maintaining positive relationships with external stakeholders.

**RESPONSIBILITIES**:

- Supporting participants with budget management and NDIS funded supports administration activities to achieve a participant’s goals and outcomes.
- Providing information and advice to participants about the management of their NDIS funding to purchase supports in accordance with a participant’s plan budget.
- Upholding participant rights as consumers and enabling a participant to exercise greater choice and control over the supports and services they engage.
- Managing the NDIS claims and disbursing funds to providers for delivered services promptly.
- Critically analysing and interpreting many forms of information including NDIS Legislation, medical and occupational documentation to verify entitlements.
- Undertaking robust procedural reviews and demonstrating an ability to be a decisive decision maker.

**AWARD AND CLASSIFICATION**:

- All Cosy Home Care employees are employed under the terms, conditions, and entitlements of the Modern Award - Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES).

**WHAT YOU’LL GET IN RETURN**

You’ll also receive:

- Competitive salary package
- All necessary IT access to enable you to perform in your role
- Great team environment
- A chance to make a difference

**WHAT YOU NEED TO DO NOW**

**Salary**: $70,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

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