Customer Experience Expert

2 weeks ago

Tweed Heads, Australia O'Brien Glass Industries Limited Full time

**Do you love providing customers with the best positive experience?**

**Have a bubbly and outgoing personality?**

**Then this is the position for you**

Our Customer Service Team is the first point of contact to our AutoGlass customers.

Our Tweed Heads Branch are looking for an experience Customer Experience Expert with Administration experience to start ASAP and be able to hit the ground running
- Perm Part Time role
- 9.00am - 1.00pm Monday - Friday
- $28.65ph

**About the Role**:

- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Explore customer needs and educate on our full scope of services
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Be a passionate customer service expert, with previous retail and/or customer service experience
- Experience delivering a high level of customer service both face to face and over the telephone.
- Professional communication and presentation skills
- Excellent - Clear verbal and written communication skills
- ** Must have a current drivers licence**:

- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Experience Expert

    6 days ago

    Tweed Heads, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Our Customer Service Team is the first...

  • Customer Experience Officer

    7 days ago

    Tweed Heads, New South Wales, Australia Social Futures Full time $55,000 - $70,000 per year

    Customer Experience Officer - headspacePosted:03/10/2025Closing Date:17/10/2025Job Type:ContractLocation:Tweed HeadsJob Category:Community Services & Developmentheadspace Tweed is currently seeking a friendly and proactive individual to join our reception team. The Customer Experience Officer supports high levels of customer service in the team by ensuring...

  • Customer Experience Officer

    23 hours ago

    Tweed Heads, Australia Northern Rivers Social Development Council Full time

    Job Category: Community Services & Development headspace Tweed is currently seeking a friendly and proactive individual to join our reception team. The Customer Experience Officer supports high levels of customer service in the team by ensuring contact with young people, family and friends is marked by professionalism, compassion and integrity. This role is...

  • Customer & Experience Coordinator (Tweed Heads)

    3 days ago

    Tweed Heads, New South Wales, Australia New Horizons Full time $60,000 - $80,000 per year

    Customer and Experience Coordinator -Location: Tweed Heads (Community Access)Employment Type: Perm Full-timeAbout the RoleJoin a passionate team dedicated to delivering exceptional customer support and enhancing wellbeing every day. As a Customer and Experience Coordinator, you'll play a key role in empowering individuals to achieve their goals and live more...

  • Customer Experience Assistants at Scene to Believe

    1 week ago

    Tweed Heads, Australia Scene to Believe Full time

    ABOUT US Welcome to a place where magical experiences and memories are created. Scene to Believe are the magic makers behind the scenes at almost every Santa photo set in shopping centres across Australia and New Zealand. Each year we search the country for Christmas staff that will join us to create magical memories for families all over Australia. You’ll...

  • Customer Service Advisor

    2 weeks ago

    Tweed Heads, Australia St.George Full time

    **Join a supportive team in our Tweed Heads branch**: - **12 Months Max Term contract, Part Time position (34.5 hours per week)**: - **Customer service role working with the local community** **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding...

  • Customer Service Team Member

    4 days ago

    Tweed Heads, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Full Time Customer Service and Sales Assistant Tweed Heads NSW

    4 weeks ago

    Tweed Heads, New South Wales, Australia Beacon Lighting Full time

    Utilise your sales skills and passion for interior design to light up our customers' lives Permanent full time customer service and sales role available at our Tweed Heads storeGreat work-life balance with every second weekend off Comprehensive and ongoing training - no lighting experience needed Job security, performance based profit share...

  • Program and Experience Lead

    3 days ago

    Tweed Heads, New South Wales, Australia New Horizons Full time $90,000 - $120,000 per year

    Full Time role  - Tweed Heads locationAt New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional outcomes.What's in It for You?Professional Development:Opportunities for continuous learning and career growth.Supportive Team Environment: Work with a collaborative and motivated...

  • Customer Service Advisor

    2 days ago

    Tweed Heads South, Australia St.George Full time

    Join a supportive team in our Tweed Heads South branch - Permanent Part-Time position (36 hours) - Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...