Head of Strategy

12 month fixed-term contract position based at our Head Office in Mascot
- Challenge yourself and take the next step in your strategy and consulting career
- Opportunity to join a growth and diversification engine for Qantas and to shape our Qantas Loyalty strategy

Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include major partnerships and ventures across Financial Services and Retail, as well as a number of businesses such as Qantas Money, Qantas Insurance and Qantas Wine.

The Head of Strategy is responsible for the design, review and governance of the Loyalty portfolio strategy, as well as developing and advising business unit strategy for Qantas Loyalty. Reporting to the CFO, this role is a key lead for Loyalty Strategy. The successful individual will deliver and present on strategy activity across all Loyalty verticals - Financial Services, Travel, Retail, and B2C Businesses, to define the portfolio strategy and ensure the program achieves the best outcomes across the Loyalty member earn-engage-redeem flywheel.

The role oversees a multi-disciplinary team, including traditional business strategy, strategic design, commercial analytics and strategic insights. The type of work covers leadership of the portfolio/ecosystem strategy, identifying and evaluating business acquisitions and new/proposed partnerships, strategic programs to develop on current product and partner offerings as well as pre-discovery on new innovations.

The Head of Strategy collaborates closely with all the Loyalty leadership team to evolve their business focus. They are also accountable for leading GMC and board packs for Loyalty, including Qantas Loyalty Management Board (QLMB) quarterly activity, whilst also partnering with Finance, Commercial, Data & Tech, Delivery & People to align on CAPEX and workforce prioritisation sessions.

You’ll have:

- 10+ years’ experience in management / strategy consulting roles (consulting firm, freelance consulting) and general management (multinational corporation and new business establishment)
- Business related degree or relevant tertiary qualification, MBA highly regarded
- Experience leading portfolio, corporate and member strategies
- Experience leading a team and managing their workload across several projects at once
- Ability to work within ambiguity, managing and prioritising diverse business objectives
- Ability to engage people through communication and leadership skills
- Commitment to change and continuous improvement
- Innovative, collaborative and responsive style
- Ability to influence positive outcomes at a senior level
- Takes ownership of, and personal accountability for decisions and actions
- Ability to work autonomously; sets own goals, resolves conflict
- Why Qantas?_
- You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully._
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and _entertainment. You_ can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships._
- _ We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan._

Applications close on the 29th of November

A key benefit of working for Qantas is the opportunity to create and shape your career. Learn from the people around you and put your hand up for challe