Rates Officer

2 days ago

Nowra, Australia Shoalhaven City Council Full time

Salary: $66,494.48 - $74,738.04 p.a. plus 11.5% Super
- Permanent/Full Time Position
- Access to Councils Variable Working Hours

**About the role**
This is a **full-time **position working **35 hours** per week (Monday to Friday, 9.00am to 5.00pm) and will be based at **Nowra Administration Building, Bridge Road, Nowra. **The Rates Officer services Council's ratepayers and other internal and external customers by maintaining records and registers relating to rates, charges and effective day-to-day operations of the Revenue Unit Team.

**Duties**
Reporting directly to the Manager - Revenue, this role is part of a team who’s primary focus is to:

- Respond to all enquiries and information relating to Rates in a timely manner
- Maintain the accuracy of rate account balances in response to part-year rating of rates and annual charges, adjusting journals and processing refunds
- Maintain and process direct debit payments for rate payments
- Process and verify Notice of Sale and Transfers

To be successful in the position, you will possess:

- Certificate III in Business Administration or relevant experience in rating environment
- Proof of Australian residency or citizenship
- Demonstrated ability to work independently and contribute to team goals
- Proven sound keyboard and data entry skills in various computer programs
- Ability to provide customer service solution in a diplomatic and timely manner

**About Shoalhaven City Council**
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

**Benefits**
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

- Generous Leave Entitlements
- Long Service Leave After 5 Years
- 9 Day Fortnight for Outdoor Staff
- Flexitime for Indoor Staff
- Remote Working Arrangements
- Fitness Passport
- Novated Lease Arrangements
- Discounted Private Health Insurance
- Training and Development Programs

**How to Apply**

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- Please list the relevant administrative qualifications and/or relevant experience you hold.
- Briefly describe the relevant technology and software you have experience using.
- What experience do you have preparing formal documentation? i.e. letters, reports etc
- How do you effectively manage competing work tasks and deadlines?

**Contact: Cherie Muir - Manager - Revenue** - 0**2 4429 3340**

**Applications Close: Sunday 5 January 2025 **(at Midnight)

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace.

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