Business Operations Coordinator

**Business Operations Coordinator**

**Grade 7/8, Ongoing**

**Located at the McKell Building - Haymarket**

**Contribute to the provision of high-level business, administrative and support services to the Information and Privacy Commission NSW**

**About this role**

As the Business Operations Coordinator you will contribute to the provision of high-level business, administrative and support services to the agency, identify business improvements and prepare and review policy and procedure documents.

Reporting to the Manager, Corporate Services and Systems, this role will work as part of a team to ensure that the IPC’s business operations (procurement, finance, IT, records management and policy and procedures) meet the needs of staff and are provided in an effective and efficient manner. You will develop working relationships with internal Information and Privacy Commission (IPC) staff at all levels and relevant service providers to ensure service levels are maintained to a high standard.

**Your key accountabilities include**:

- Acts as a point of contact for financial matters including budget and manages the procurement and purchasing needs of the organisation to ensure compliance with policies and procedures.
- Develop, implement, review, recommend improvements and update ICT and administrative systems, processes and policies to ensure currency and compliance with agency standards, policies and procedures.
- Monitor and address complex and/or sensitive enquiries and issues, including those that are escalated, to ensure the timely and effective resolutions of issues.
- Coordinate the delivery of business, administrative and support services to ensure the business needs of the Agency are met.
- Prepare a range of documents ensuring accurate and on-time delivery and compliance with legislative and agency requirements.

**About you**

We are seeking enthusiastic and motivated individuals with Finance, IT and Administration skills to work as part of our Systems and Corporate Services team to provide high-level business support in the areas of procurement, finance, IT systems, records management and policies and procedures. You will have the ability to work autonomously, be proactive, solve problems, manage competing priorities and work in a fast-paced environment.

**To be successful in this role you will have**:

- Experience in providing high-level business support services in the areas of procurement, finance, IT systems, records management and policy development.
- Practical experience in the development, use and administration of systems to monitor and manage IT systems and Procurement processes, to meet IPC’s legislative obligations.

1.Give an example of your experience working as part of a team to provide high-level business support services in the areas of procurement, finance, IT systems, records management and policy development?

2.Describe a situation where you were required to juggle multiple tasks all within a tight time-frame. How did you approach this and what were the outcomes?

**About us**

The Information and Privacy Commission (IPC) is an independent statutory authority, established on 1 January 2011 and is an agency within the NSW Customer Service Cluster.

Our vision is to promote transparency and accountability through better access to information, balanced with a commitment to privacy rights for the people of New South Wales.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**Working at the Information and Privacy Commission (IPC)**

The Information and Privacy Commission (IPC) is a great place to work Our values of
accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

**Our Commitment to Diversity, Inclusion & Flexibility**

We are committed to diversity, inclusion, and new ways of working.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

**Based on our current Work, Health and Safety (WHS) requirements, and in line with our Mandatory Vaccination Policy, it is a condition of engagement for a role within the IPC & Department of Customer Service that staff be fully vaccinated against COVID-19.**

**Successful applicants will be required to provide proof of their COVID-19 vaccination status or have an approved medical contraindication certificate. Any relevant medical**

Salary Grade 7/8, with the base salary for this role starting at 99,431 base plus superannuation

**Closing Date: Monday 4th July 9:59am AEST