Specialist Clinics Administrator

**Permenant, full time role**:

- **Base salary + salary packaging + super + 5 weeks leave**

**Specialist Clinics is part of the Access and Demand Division**

Specialist Clinics at Austin provides planned non-admitted services that require the focus of an acute hospital services/ specialists to ensure the best outcome for a patient. These services are an important interface in the health system between tertiary hospital services and primary care services.

Currently Specialist Clinics provide over 317,000 attendances per annum making it one of the largest services in the state and largest services providers at Austin Health

**We provide access to**:

- **Medical, Nursing and Allied Health professionals for assessment, diagnosis, and treatment in an outpatient setting**:

- **Ongoing specialist management of chronic and complex conditions in collaboration with community providers pre-and post-hospital care, related diagnostic services such as pathology and imaging, teaching, training and research opportunities**

Patients are referred to Specialist Clinics by general practitioners (GPs), specialists, other community-based healthcare providers, as well as clinicians from within areas of Austin Health.
Austin Health Specialist Clinics spans two campuses, across five different geographical areas:
**Austin Hospital**
- **Level 3 Lance Townsend Building**:

- **Level 3 Olivia Newton-John Cancer Wellness & Research Centre (ONJC)**

**Heidelberg Repatriation Hospital**
- **Ground Floor Tobruk Building**:

- **Level 2 Centaur Building**:

- **Level 4 Centaur Building**

Specialist Clinics is on a journey of innovation, recently implementing digital reform and continuous improvement projects aimed at improving efficiency across all areas of the business to enhance our consumer experience.

**About the role**:
The Specialist Clinics Administrator role is to provide professional, efficient and patient centered care to administration functions within Austin Health Specialist Clinics Division to enhance patient access and service delivery. The Specialist Clinics Administrator works as part of a supportive team, meeting the accountability requirements for the Department of Health (DoH) reporting Medicare legislation. The role is central in participating in Divisional initiatives to enhance patient care and meet Divisional and organizational key performance indicators. The Specialist Clinics Administrator works across a number of areas within the department including referral registration, clinic administration, call centre and billing.

**About you**:
We are looking for a driven and enthusiastic individual who has..
- **A patient
- centered approach to service delivery.**:

- **Ability to use initiative and work autonomously, as well as in a team.**:

- **Ability to problem solve in a variety of complex situations.**:

- **Experience working in a high volume environment.**:

- **Demonstrated experience and commitment to meet customer's need.**

**Our benefits**:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- **$11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation**:

- **A suite of wellness initiatives designed to support you, including discounted fitness memberships and specials on health insurance, and a comprehensive wellbeing program**:

- **Mentoring and career development opportunities**:

- **Easy access via public transport, discounted car parking and end of journey facilities for cyclists**:

- **Five weeks annual leave**

**Inclusion at Austin**:
**Work with us**

**Closing Date: Sunday 23rd April