Patient Services Assistant

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Health and Allied Health

Reference: 65540

**Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives**

**About Us**

Our Support Services team provides a range of essential non-clinical services that help our hospitals run. We provide food services, central production kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services.

The General Services Department at Monash Medical Centre requires a qualified Patient Services Assistant who is committed to working night shifts to work as part of our dynamic and passionate team in the Emergency Department.

**Patient Services Assistant - Emergency Department** _(Permanent night shift)_

Sunday to Wednesday 22.15 - 06.45
- (64 hours per fortnight)_

**About the Role**
- Ward and department cleaning
- Patient transfers
- Bed making
- Use of lifting equipment, bed mover and wheelchairs
- Assisting nursing staff as requested
- Transfer and cleaning of equipment
- Patient errands

**About You**

To ensure your success in this role you will have a strong commitment to working night shift and working effectively as part of a team and bring the following demonstrated skills, experience and knowledge:

- Certificate III Health Services Assistant (Essential)
- Previous experience as a Patient Services Assistant - Emergency Department (Desirable)
- Excellent verbal and written communication skills
- A commitment to delivering excellent customer service
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks
- Excellent understanding of patient identification procedures
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures

**In Return**:

- We will provide you with a supportive working environment
- You will provide an important service to the patients in our care
- For a confidential discussion should you have any specific questions relating to this role, please call Leanne Ross, Support Services Manager 0420 313 217_

**Monash Health is a great place to work**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five iCare values

To learn more about our organisation visit monashhealth.org.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

**How to Apply**

**Applications are accepted via the Monash Health online Mercury System (e-recruit).**
- Cover letter
- Current CV - Outlining current work experience
- Covid19 vaccination certificate (Showing evidence of 3 doses)
- Certificate III in Health Services Assistance qualification (Including transcript)
- Working with Children Card (If currently held)