Case Worker

**Position Description**

**Case Worker - Community**

Last Updated: 5.01.

QEC is proud to be Victoria’s largest provider of residential and community-based early
parenting services.

Formed in 1917, QEC is also a public hospital and community service organisation. We are
passionate about supporting families to grow, parents to blossom and children to thrive.

QEC delivers a variety of services and support programs to families with young children (aged
from newborn to 4 years of age) in partnership with government and not for profit partners.

QEC promotes the safety, wellbeing and inclusion of all children. Many families experience
various challenges that, from time to time, may impact on their ability to nurture and support the

growth and development of their young children. QEC offers a community of support to
families if and when we are needed.

QEC programs are research-informed and tailored to meet the unique needs of each family. Our
work equips families to best nurture, protect and enhance their children’s safety, health and

development.

QEC’s multidisciplinary team of experienced professionals are committed to partnering with
families to achieve the best outcomes for children. Our team includes Maternal and Child
Health, Paediatric, Mental Health and General Nurses, a Medical Practitioner, Midwives,

Psychologists, Social Workers, and Early Parenting Practitioners.

With service locations based at Noble Park, Mentone, Wodonga, Preston, Dandenong, Morwell

and Bairnsdale, QEC are committed to providing services that are accessible to families across

Victoria.

We acknowledge all Aboriginal and Torres Strait Islander peoples as the traditional owners of
the lands on which we walk, live and raise our children. We pay our respects to traditional

owners past, present and future and acknowledge the importance of children being raised

with connections to culture, community and family.

**Our Vision**All children have the best start in life

**Our Role**Partnering with families and communities to enable children to thrive

**Our Values**

**Listen**, understand and learn
**Embrace** cultures, communities and families
**Celebrate**unique strengths and experiences
**Inspire** each other to grow and thrive
**Nurture** kindness and the joy of play
**Strive**to deliver the best outcomes and care

**1. Introduction**

2 Last Updated: 5.01.

**Position Description**

**Case Worker - Community**

**Position Objective**

Reporting to the Team Manager/Coordinator the QEC Case Worker is recognised as
an integral member of the multidisciplinary team, experienced in working in alignment
with QEC’s Model of care, QEC’s Clinical Practice Framework and the Best Interests

Case Practice Model. The Caseworker role will work across various programs offered
by QEC as directed by the Team Manager/Program Coordinator, SMR/Gippsland.

**Position Details**

**Location**SMR/Gippsland

**Hours**Part time/Full Time

**Agreement**Allied Health Professionals, (Victorian Public Sector) (Single Interest
Employers) Enterprise Agreement 2021
- **Classification**Grade 2 or equivalent

**Reports to**Team Manager/Coordinator

**Supervises**N/A

**Internal Liaisons**QEC Employees

**External Liaisons**

Families/Clients
Department of Families, Fairness and Housing
Service Partners
Other external stakeholders

**2. Position Profile**

3 Last Updated: 5.01.

**Position Description**

**Case Worker - Community**

QEC provide a variety of programs to families across Victoria, from our Residential and
Community Sites.

**Parenting Assessment and Skill Development Service (PASDS) residential**
PASDS is provided to families with children aged under 4 years at high risk of harm, who
are referred by the DFFH Child Protection service. The program is operated in accordance
with specific protocols that provide a framework for assessment of parenting capacity, and
planned interventions to support and develop parenting skills. A residential program
(based at the Noble Park Site) will run for 10 days.

**PASDS home based**
A community-based program run in the home and is based on hours of service deliver that
a family requires to meet their circumstances, as per paragraph above.
Location of Community Based PASDS Services:

- Southern Region program (operates from QEC Dandenong South site)
- North and West Region program (operates QEC from Preston site)
- Gippsland Region program (operates from QEC Morwell and Bairnsdale sites)
- Hume Region program (operates from QEC Wodonga site)

**Residential Program**
The Residential Program offers an intensive style of support and care for families who are
experiencing a range of difficulties with their young children aged from birth until prior to
turning 4 years of age. The residential stay can be 2 night/ 4 nights or 4-night telehealth.
Families are provided with practical support, education and advice whilst staying at QEC.

**Individual Child and Family Support Programs**
The Individual Family and Child Sup