Receptionist - Thomas & Mackay

**ABOUT US**

Thomas & Mackay are a progressive group of independent practices committed to providing exceptional eye care services and quality eyewear, with a charitable focus on giving back and aiding underprivileged communities. We are steadily growing our business and are seeking a Receptionist to join our experienced and passionate customer service team in our Norwood and Aldgate locations

**ABOUT THE ROLE**

Norwood - Full Time, with alternating Saturdays. This role would suit someone who is at the beginning of their career journey - no experience is required as we will provide on the job training to ensure your success.

**Key responsibilities**:

- Being the first point of contact for our patients
- Work with the team to provide personalised solutions for our patients
- Answering phone calls
- Appointment book management
- Management of patient records
- Processing payments including HICAPS/EFTPOS
- Have a high level of attention to detail and professionalism
- Commit to ongoing professional growth and training

**ABOUT YOU**

**A successful applicant for the role will**:

- Exceptional people / interpersonal skills
- Strong computer and communication skills
- Ability to work Saturday when required (as above)
- Flexibility to work extra days and hours when required
- A dedication to put our patients first, ensuring their wants and needs are met
- Motivation and enthusiasm to go the extra mile

**THE BENEFITS OF WORKING WITH US**:

- A fantastic opportunity to join a well-established and busy independent practice
- Join a highly committed and supportive team
- Access to further personal and professional development
- Ability to work in a modern, progressive and fashionable environment, including wearing the latest eyewear