Technical Analyst

**About the role**
- **Permanent role (Multiple opportunities)**:

- **Flexible Location - Based in Melbourne CBD or Parramatta
**Great opportunity for an experienced developer, software engineers, analyst programmers or a solutions system analyst/solution consultant who are looking to step into technical analysis role.**

**In this role you will be responsible and accountable to**:

- Liaise with key Business Stakeholders to provide expertise, and to seek clarification on, Business Requirements.
- Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems.
- Arrange and chair Technical solution meetings, where required, to facilitate technical specification/solution outcomes.
- Perform analysis, design the solution and complete Functional Specifications covering both functional and technical changes.
- Ensure solution design meets business requirements and solution is understood by Development and Test Teams.
- Perform peer review and sign-off of technical SDLC deliverables for other team members.
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against HLE(s).
- Assist with any of the SDLC development and testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues, conduct root cause analysis, design and document solution in the form of functional/technical specifications.
- Investigate and consult on pragmatic alternatives for short-medium and long-term solutions to a problem.
- Provide Technical Specification effort estimates.
- Complete Impact Assessment, Traceability and/or data mapping matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Work and collaborate with third and/or vendor parties to deliver integrated system solutions.Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.

**What you'll bring to be successful in the role**:

- System design and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable.
- Working knowledge and experience in SQL, XML, Web service designs and MS office products.
- Expertise in presenting your analysis, design and specifications; getting these progressed at various stages of SDLC in an efficient and timely manner.
- Excellent verbal and written communication skills.
- Experience working in an outsourced or offshored environment.
- Tertiary Qualifications in IT or a related field highly desirable.Knowledge of organisation's supported IT systems and IT’s software development cycles is highly desirable.

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

**Culture at MUFG Pension & Market Services**

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes