Receptionist

We are hiring a Front Desk receptionist to serve as guests’ first point of contact and manage all aspects of their accommodation. The role is on a casual basis and will require mid-week and weekend work leading to a permanent part-time role after a successful trial period. This individual needs to be positive, motivated, responsible, and with customer service experience.

**Job Duties and Responsibilities**:

- Manage guest bookings and reservations
- Respond to all guest questions and requests
- Answer and forward phone calls
- Greet all guests and assist them with check-in and check-out
- Assist with administrative and clerical tasks as needed
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs

**Job Requirements**:

- Proficient in Microsoft Office and other necessary computer programs
- Availability to work mid-week and weekends
- Ability to deal with customer complaints
- Good organizational and multitasking skills
- Professional attitude and appearance
- Good verbal and written communication skills

**Job Types**: Part-time, Casual

Pay: From $28.00 per hour

Expected hours: No less than 15 per week

Schedule:

- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Work Location: In person

Expected Start Date: 16/10/2024