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Food and Beverage Supervisor/ Duty Manager

2 weeks ago

Capalaba, Australia The Coffee Club Capalaba Full time

**About the Role**

We have an opportunity for a **Food and Beverage Supervisor **to join our enthusiastic team.

**What you will do**:
Shift supervisor/duty manager operations of the Cafe
- Maintain a constant focus on providing excellent guest experience at all times
- Lead, mentor and train the food & beverage team, ensuring a fun and energetic working environment
- Assist in recruitment and induction of new team members
- Ensure that team members are briefed on all specials and standard menu items
- Ensure cleaning and maintenance of restaurant, work areas, tableware, utensils and other materials and equipment
- Handle any escalated guest complaints

**What you’ll need to succeed**:

- Leadership experience in a retail or hospitality environment
- Valid RSA
- People orientated with excellent customer service skills
- Be punctual and well presented
- Good availability across a variety of shifts including weekdays, weekends and evenings
- Exceptional interpersonal and people management skills
- Point of sale experience
- Ability to deal with obstacles/issues in a professional manner

**How to Apply