Member Support Consultant The Zone

3 days ago


Sydney, Australia Fitness First Full time

**About Fitness First**:
A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.

As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

**The opportunity**:
**Member Support Consultants** (MSC's) at our **The Zone** club are the driving force behind the success of **Fitness First**. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.

No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**Requirements**:

- Current First Aid & CPR certificate.
- A problem-solving mindset - you can provide solutions that meet the needs of our potential members
- A gift for communication - you can talk to anyone with ease, and inspire them to take action
- Drive - you are goal-focused and continuously looking for new ways to excel yourself
- A team player - you can rally through the hard times and celebrate personal and team success
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

**What we can offer you**:
We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the **Fitness First** family from day one.

**In addition, we offer**:

- A competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super
- A complimentary Platinum Fitness First membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

Elevate your professional and personal growth with access to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content

**About Fitness & Lifestyle Group**:
**Fitness and Lifestyle Group (FLG)** is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as **Fitness First Australia**, **Goodlife Health Clubs Australia**, **Jetts Fitness New Zealand & Thailand**, **Zap Fitness**, and **Barry's**. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, m



  • Sydney, Australia Fitness First The Zone Full time

    FFitness First The Zone - Sydney, New South Wales, Australia Full time A$60.0-65.0k (Annually) Sales/Marketing New **The opportunity**: **Member Support Consultants** (MSC's) at Sydney CBD location The Zone are the driving force behind the success of **Fitness First**. They are the first people to interact with our members and have inspired thousands of...


  • Sydney, Australia Zone IT Solutions Full time

    We take pride in delivering technology, digital and ERP talent solutions across Australia and New Zealand. We partner with our clients across the country to co-design creative and agile sourcing strategies, to attract skilled talent locally, and rare talent from across the globe. Our sourcing ecosystem includes diverse attraction strategies – reducing...

  • Team Members

    2 weeks ago


    Sydney, New South Wales, Australia Zone Bowling Full time

    Who is Zone Bowling?Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. Zone Bowling is a part of The Entertainment and Education Group (TEEG) which is one of the world's LARGEST entertainment brands and includes our other brands Kingpin and Timezone across Australia and NZ. We...


  • Sydney, New South Wales, Australia Zone IT Solutions Full time $90,000 - $120,000 per year

    Zone IT Solutions is seeking a dedicated and results-driven IT Recruitment Consultant to join our successful recruitment team. As an IT Recruitment Consultant, you will be at the forefront of our client engagement, understanding their hiring needs and providing tailored recruitment solutions. Your primary responsibility will be to source, screen, and place...


  • Sydney, New South Wales, Australia Zone IT Solutions Full time $60,000 - $120,000 per year

    Zone IT Solutions is seeking a dedicated and results-driven IT Recruitment Consultant to join our successful recruitment team. As an IT Recruitment Consultant, you will be at the forefront of our client engagement, understanding their hiring needs and providing tailored recruitment solutions. Your primary responsibility will be to source, screen, and place...

  • Adobe Consultant

    3 weeks ago


    Sydney, New South Wales, Australia Zone IT Solutions Full time

    OverviewWe are looking for an experienced Adobe Analytics Consultant. In this role, providing strategic guidance and technical expertise in implementing and optimizing Adobe Analytics solutions for clients.ResponsibilitiesProven experience as an Adobe Analytics Consultant, with a strong understanding of Adobe Analytics suite and its implementation.Experience...

  • Adobe Consultant

    3 weeks ago


    Sydney, New South Wales, Australia Zone IT Solutions Full time

    OverviewWe are looking for an experienced Adobe Analytics Consultant. In this role, providing strategic guidance and technical expertise in implementing and optimizing Adobe Analytics solutions for clients.ResponsibilitiesProven experience as an Adobe Analytics Consultant, with a strong understanding of Adobe Analytics suite and its implementation.Experience...

  • Adobe Consultant

    3 days ago


    Sydney, New South Wales, Australia Zone IT Solutions Full time $90,000 - $120,000 per year

    We are looking for an experienced Adobe Analytics Consultant. In this role, providing strategic guidance and technical expertise in implementing and optimizing Adobe Analytics solutions for clients.RequirementsProven experience as an Adobe Analytics Consultant, with a strong understanding of Adobe Analytics suite and its implementation. Experience in...


  • Sydney, Australia Zone IT Solutions Full time

    Overview We are currently seeking an experienced Oracle ERP Cloud Consultant. You will be responsible for implementing and configuring Oracle ERP Cloud solutions for our clients. Responsibilities - Minimum of 3 years of experience as an Oracle ERP Cloud Consultant - Strong knowledge of Oracle ERP Cloud modules, including Financials, Supply Chain...

  • Kronos Consultant

    2 weeks ago


    Sydney, Australia Zone IT Solutions Full time

    We are looking for Kronos Consultant for Sydney for a large-scale project. This is a permanent role with a global IT service leader. **Requirements**: Skills Required - Kronos Certified Consultant with strong knowledge in Kronos configurations - Experience in Retail Stores solutions-Experience in Kronos clock terminals - Experience in workforce integration...