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Retail Store Associate
2 weeks ago
**Location**: Wendouree, VIC 3355
**Employment Type**: Full-Time
**Salary Package**: $56,000 annually (base + commissions)
Are you passionate about technology and delivering outstanding customer service? Join our high-performing team at **Vodafone Wendouree**, where you’ll help customers stay connected while growing your career in retail sales.
**About the Role**:
As a **Retail Store Associate**, you’ll be the face of Vodafone, creating memorable customer experiences and offering tailored solutions across mobile, broadband, and device services. You’ll work in a supportive, fast-paced retail environment with clear performance goals.
**Key Responsibilities**:
- Greet and assist customers with a friendly and consultative approach
- Recommend suitable Vodafone products and services
- Achieve individual and team sales targets and KPIs
- Operate Point of Sale (POS) systems accurately and efficiently
- Work collaboratively with your team to deliver store success
- Follow a flexible 40-hour rotating roster, including weekends and public holidays
**What We’re Looking For**:
- Experience in face-to-face customer service or retail sales
- Strong communication and problem-solving skills
- Enthusiasm for technology and a willingness to learn
- Results-driven mindset with a team-oriented approach
- Ability to work independently and within a team setting
- POS experience and working towards KPIs is a bonus
**What We Offer**:
- **$56,000 Total Package** (base salary + commissions)
- Ongoing training and development
- Career progression within Vodafone’s retail and corporate network
- Staff discounts on Vodafone plans and devices
- A positive, inclusive team culture
**Job Types**: Full-time, Part-time, Casual
Pay: Up to $60,000.00 per year
Expected hours: 38 per week
**Benefits**:
- Salary packaging
Schedule:
- 8 hour shift
Supplementary Pay:
- Commission
Ability to commute/relocate:
- Wendouree VIC 3355: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
Expected Start Date: 19/05/2025
