Lead Receptionist

We are looking for a capable and motivated person to join our team of exceptional people.

With a team of approximately 50 staff including GPs, allied health, nurses & admin, our management team consisting of the current practice manager and assistant practice manager is looking for a new experienced practice manager ready for their next challenge.

This role will offer the right person the next step in their general practice management career.
- At least 2 years experience in a busy clinic taking on management or higher duties is essential._
- Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.
- Excellent interpersonal and communication skills, both written and verbal.
- Be always well-presented, friendly, courteous and obliging. Represent the practice in a confident and positive manner at all times.
- Undertake all duties in a diligent manner, with honesty and integrity,
- Maintain absolute confidentiality regarding patient and practice information.
- Have a vigilant attitude to accuracy, being prepared to double check as necessary.
- Ability to work cooperatively and independently.
- Ability to prioritise and organise, with attention to detail.
- Extensive **Best Practice knowledge** (essential)
- Proven ability to manage small business/office including human resources, planning, budgeting & reporting
- Basic knowledge of MS Word and Excel and windows operating systems.
- Knowledge of Xero (or similar) & PMS software and medical equipment
- CPR/Triage training and/or experience
- Training and/or experience in management of higher duties such as emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste, cold chain, etc.
- Highly organised and efficient in time management
- Ability to work flexible hours including late nights and Saturdays

If you are looking for a rewarding, unique and varied role, with an exceptional multidisciplinary team - and you satisfy the requirements above - we'd love to hear from you.

**Job Types**: Permanent, Part-time, Contract, Full-time, Casual

**Salary**: $25.00 - $33.00 per hour

Expected hours: 20 - 38 per week

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Best Practice Software: 1 year (preferred)
- Practice management: 2 years (preferred)

Work Location: In person