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Superintendent - 24x7 Mining Support
3 weeks ago
About the Company:
For more than 75 years, Liebherr has stood for a large, continually developing range of sophisticated products and services. Liebherr’s updated and expanded technology portfolio features cutting-edge technology designed to optimise all aspects of day-to-day mining operations, provide customers with both full and semi-autonomous solutions for their fleets, and streamline issue resolution for onsite personnel. The company’s commitment to partnering with customers throughout the entire life cycle of their products is a testament to the Liebherr family’s values.
About the Role:
As a global OEM, we are paving the way with new technology. We are seeking a dynamic, confident and experienced Superintendent to manage the overall day-to-day operations and performance of this newly created 24x7 Mining Support solution.
Working closely with the customer, and technical support group functions you will be pivotal in enhancing the customer ownership and operating experience while being responsible for the provision of robust and effective leadership and coordination of projects to enable and empower the team to deliver, safe, efficient, and compliant support to the Mining Division and its Customers.
**Skills and Duties**:
With an immediate start you will:
- Be primarily responsible for the deployment of the 24x7 Mining Support solution strategy
- Have the primary responsibility for day-to-day management of the 24x7 Mining Support solution
- Provide effective leadership and direction to allocated team members and be a proactive contributor to wider customer support continuous improvement initiatives, standardisation projects and other work segments as required
- Coordinate resources, manage progress, costs, timeframes and completion in accordance with the defined project plans.
Essential Requirements:
To be successful in this role, you will have:
- Demonstrated experience leading cross-functional teams in a 24x7 environment
- Exceptional customer relationship management experience
- An Engineering or trade qualification with 10+ years industry experience.
Desirable Requirements:
Ideally you will have:
- Experience working in a mature continuous improvement environment
- Experience managing budget and financial requirements
- Experience working on Liebherr equipment and sound working knowledge of the tools and processes available
- Experience managing remote teams.
Applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
**Our Offer**:
Diversity and Inclusion:
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.
Culture:
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
**Benefits**:
Paid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSL
Corporate Health Insurance | Novated Lease | Travel Club
Liebherr One Hub - Employee Discount Portal for Great Savings
Soft skills and Leadership training programs
**How to Apply**:
Enquiries to Jansia McCormack - HR Business Partner.
No agencies or third parties please.
**One Passion. Many Opportunities.**
**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
**Location**:
Liebherr-Australia Pty. Ltd.
555 Great Eastern Highway
6104 Perth
Australia (AU)
**Contact**:
Rhea Paul
Jansia McCormack
