Customer Service Valet
1 week ago
About the role
Due to ongoing success in Managed Services in NSW we are expanding and are seeking a Customer Service Valet - Onsite Support who will attend to the Konica Minolta printing equipment and provide remedial support and exceptional customer service.
**Requirements**:
Working onsite at a client based site, you will be fully trained to be responsible for:
- Maintaining print equipment on our client based site to ensure a high standard of copy quality, equipment cleanliness and changing of consumables, in accordance with the agreed services levels.
- Replenishment of paper, toner and other consumables ensuring devices are available for use based on printing demands.
- Ensuring paper stock is managed to agreed levels and ordering inventory based on printing demands.
- Coordinating and performing basic fault preventative servicing and maintaining devices to the highest possible standards.
- Providing scheduled or ad hoc training to in relation to the operation of the printer.
- Providing face to face and occasional over the phone technical support to onsite clients while maintaining a high level of customer service.
- Providing first level response on equipment faults in line with Konica Minolta's customer service values/customer statement of work obligations and escalating specific technical equipment/software issues to Konica Minolta Helpdesk.
- You will be required to hold a valid Working with Children check.
Who are we looking for?
- Experience in providing exceptional customer service, caring about customers and building and maintaining relationships.
- You are professional, proactive, organised, and take pride in your work.
- Experience working in an IT environment,
- Enjoy problem solving and resolving technical issues both with customers and machines.
- A desire to learn - You will have initial and on-going hands-on product training and further IT training in accordance with client requirements to ensure the success of your career at Konica Minolta.
**Benefits**:
What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
Equal Opportunities
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.
-
Customer Service
1 week ago
Pymble, Australia Charterhouse Partnership Full timeGreat entry level role of up to $60,000k + Super - Entry level opportunity - Pymble - Close to public Transport - ASX listed firm **The Role** As a Customer Service Representative/Administrator, your duties will include but not be limited to: - Providing adequate customer service - Processing paperwork and updating databases - Ad-hoc administration as...
-
Customer Service
1 week ago
Pymble, Australia Charterhouse Partnership Full timeCustomer Service Specialist - Pymble location / Hybrid once fully trained - $60,000k + Super My client, a leader in Vehicle fleet leasing, is seeking an experienced customer service officer to join their high performing team. As the Customer Service Specialist, you will provide support in a team environment with a wide range of administrative...
-
Customer Service Advisor
1 week ago
Pymble, Australia Charterhouse Full timePymble Location - Parking available and close to public transport - Multiple roles Available - $55-60K + Super - ASAP Start - Background/Criminal history checks required - Hybrid working once fully trained - Must be PR/AU Citizen to be considered My client, a leader in the vehicle leasing/fleet management sector, is seeking an experienced Customer Service...
-
Manager, Logistics
2 weeks ago
Pymble, Australia Mann+Hummel Full timeZurück zu den Stellenangeboten Manager, Logistics & Customer Service Country Australia City Pymble Section Logistics Level Senior Executive Contract type Permanent Your challenge Co-ordination and assistance in SCM projects with customers and suppliers Regular analysis of SCM KPIs (e.g. delivery performance, Fill Rate, Customer Service Excellence, On Time...
-
Customer Service Representative X5
21 hours ago
Pymble, Australia Charterhouse Partnership Full timeUp to $60k + Super - Pymble location - Close to public transport - Great employee benefits | ASX Listed business - Open to retail background - training provided My client is looking for confident Customer Service Representatives to join their growing team, excellent training provided **Responsibilities**: - Confident communication and follow through on...
-
Customer Service Team Member
6 days ago
Pymble, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Team Member
1 week ago
Pymble, Australia Bunnings Full time**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...
-
Customer Service
1 week ago
Pymble, Australia Jack & Co Food Stores Full time**PYMBLE STORE $27-$38/hr**: We are on the hunt for a couple of reliable people to join our busy Pymble location. It’s a great store with a great culture and a huge passion for customer service and excellent coffee. We need staff to join our team who have a very strong customer and team work focus for between 24 hrs to 38 hours per week with some shifts...
-
Customer Service
6 days ago
Pymble, Australia Charterhouse Partnership Full timeCustomer Service / Data Entry officers **Immediate Start** - Pymble | Hybrid | 3 months view to go perm - Up to $35.00ph + Super - WHV welcome to apply - Must be vaccinated Based in Pymble, my client is looking for strong Customer Service / Data Entry Officers to help with increased customer demand. Initial 3-month contract with view to go perm ( if...
-
Customer Service Administrator
1 week ago
Pymble, Australia Pymble Ladies’ College Full time**Description**: Pymble Ladies’ College is a school of the Uniting Church in Australia for girls Kindergarten to Year 12 with boarding from Year 7. At Pymble, we foster a world-class educational environment with the importance of global citizenship and a worldwide perspective central to our strategic intent. We believe our staff, both teaching and...
