Marketing Assistant

Soul Origin is Australia’s fastest growing, award winning, retail food franchise brand with over 150 stores across Australia. Our vision is that Australians eating in a hurry won’t have to compromise on quality, and our values; Human, Inclusive, Reliable, Fresh and Energetic underpin our every action.

The Soul Origin Support Centre team, based in Petersham, are specialists within their chosen field and focus on providing outstanding support to our ever-growing network of Franchise Partners. We are seeking a full-time Marketing Assistant to join our team.

**Your New Position**
- Planning, developing, and organising advertising policies and campaigns to support our sales objectives
- Coordination of advertising campaigns to reach our target markets, and effectively promoting our franchise partners
- Providing excellent customer service both over the phone and in person, to internal and external contacts
- Assisting with Loyalty Program service by managing all member enquiries, manage member account activity, liaise with providers on technical issues for members
- Supporting business growth and development through the preparation and execution of marketing objectives and programs
- Undertaking market research to identify market opportunities for new and existing stores
- Manage the inbox across Facebook, Instagram, and Linkedin using the correct tone of voice for the brand.
- Manage customer enquiries for gift card redemptions, complaints, balance totals and expiry

**What You’ll Need to Succeed**

To be successful in this role you will possess the following:

- Minimum 5 years’ experience within a marketing-based role
- Bachelor’s degree or higher in marketing or similar
- Excellent personal presentation
- Fluent verbal and written communication skills
- Friendly, professional, flexible, and approachable demeanour that encompasses the Soul Origin brand, values, and behaviours
- Enjoys coordinating numerous projects simultaneously

**Perks & Benefits**
- Close to public transport
- Day off on your birthday
- Close knit team with a great workplace culture
- Annual salary plus superannuation
- Flexible working arrangements

If you’re looking for a busy and diverse role - APPLY NOW.

Only suitable applicants will be contacted for an interview. Soul Origin is proud to be an Equal Employment Opportunity employer. We kindly request no recruitment agencies.

Pay: $70,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Marketing: 2 years (preferred)

Work Location: In person