Ibp Technician

**The Company**

Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with 400 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing **Smarter HVAC Solutions** with a promise of **‘Built in Certainty’** every time. With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand’s values of **Energy - Synergy - Success.**

**What we offer**
- Company car
- Laptop, Mobile Phone
- Uniforms
- Referral bonus
- Discounted Private Health Insurance
- Financial Wellness Programs
- Hands on training and development through great projects
- Great team culture - team sports, regular social activities, family friendly
- Strong Safety Focus
- Employee Assistance Program (EAP) - immediate family included
- Free parking onsite

**The Role**

Reporting to the Customer Account Manager and based in **Sydney**, the IBP Technician will be responsible for delivering high-level technical services to support integrated building systems across various platforms and protocols. This role plays a key part in MSI delivery by ensuring seamless interoperability between HVAC, lighting, energy, and security systems, with a strong focus on data acquisition and centralised building management using modern API-driven technologies and open protocol.

Some of the key responsibilities will include:

- Manage IBP servers and virtual machines, ensuring performance, security, and backups
- Troubleshoot and optimise system integrations across open protocols, middleware, and APIs
- Maintain Tridium Niagara systems and support Windows Server and Ubuntu environments
- Perform routine inspections and preventative maintenance to maximise uptime
- Implement control sequence and configuration updates to meet site/client needs
- Provide technical support to clients and internal teams, resolving issues promptly
- Stay up to date with emerging technologies and industry best practice

**What makes you stand out**
- Trade qualifications in electrical, controls, or relevant IT fields
- Restricted electrical license (preferred)
- Experience with Tridium Niagara and other BMS platforms
- Proficiency in open protocols: BACnet, Modbus, SNMP, MQTT, OPC-UA
- Solid understanding of networking fundamentals: IP addressing, VLANs, firewalls, and remote access
- Familiarity with integration tools such as Node-Red and RESTful APIs
- Hands-on experience with Windows Server and Linux platforms (Ubuntu preferred)
- Certifications or progress towards MSI-aligned training (e.g. Tridium Certified, Niagara 4, KNX, BACnet, Haystack)
- Strong diagnostic and problem-solving skills across hardware, software, and networks
- Excellent communication and customer service skills, both technical and non-technical
- Effective time management and ability to work under pressure
- Ability to collaborate within a multi-disciplinary team

**Culture**

**Diversity and Inclusion**

At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation.