Front of House Manager Foh

2 days ago

Balaclava, Australia Serinna Full time

We are seeking an experienced **Front of House Manager** to join our team. We are looking for motivated and hands-on leaders who have a passion for hospitality and customer service. This role requires leadership, excellent communication skills, and a genuine passion for customer service. You’ll be responsible for ensuring smooth café operation, maintaining exceptional service standards, and fostering a positive team environment.

You should have prior experience in similar role including growing sales, managing costs, and delivering outstanding service in a fast-paced environment.

**Your key responsibilities will include**:

- Management of front of house staff, including training, rostering, and on-shift management.
- Working closely with kitchen and overall production team to develop new income streams.
- Overall management of the FOH operational facets of the business.
- Adherence to and auditing of OH&S and Food Hygiene procedures.
- Identifying opportunities to build sales and revenue whilst controlling costs.
- Ensuring superior service and quality to ensure the delivery of outstanding guest experiences.
- Drive a positive working environment and lead by example.

**About you**
- Prior hospitality experience in a similar role within a fast -paced environment (3 years)
- Demonstrated management experience with outstanding leadership skills and excellent customer service skills.
- Can-do attitude with the ability to act efficiently and resiliently.
- Drive to create a supportive culture that motivates and develops your team.
- Ability to work productively during busy trading periods, including public holidays and weekends.
- Australian Working Rights.

Immediate start.

Pay: $53,188.70 - $75,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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