Client Care Coordinator

5 days ago

Daleys Point, Australia Home Instead Full time

**Join Our Passionate Team at Home Instead**

Are you passionate about making a difference in the lives of aging Australians? Do you have experience in community engagement and organizing social activities? Currently working as a Lifestyle Coordinator and looking to get out of residential Care and into the community? If so, we’d love to hear from you

**About the role**:
This role has a dual focus, both on the development and implementation of client activities and events along with service coordination.

**Why Join Us?**
- Opportunity to make a genuine impact on the lives of older Australians.
- A supportive and dynamic team environment.
- A role with room for growth and professional development.

**Key Responsibilities**:

- Coordinate and facilitate social events to enhance the lives of our clients.
- Arrange and grow community-based activities to foster a supportive environment.
- Be the first point of contact for new client enquiries—answer phones and nurture leads.
- Collaborate with our care management team to engage new clients.
- Provide administrative support to ensure smooth office operations.

**What We're Looking For**:

- Experience in community engagement and organizing social activities.
- A happy, growth-minded attitude.
- A passion for supporting older Australians and tackling social isolation.
- Strong communication and people skills.
- The ability to manage enquiries and foster relationships with clients and their families.

**We are a leading global brand.**

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

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