Residential Coordinator

**Position Title: Residential Coordinator**

**Department**:Finance

**Reporting to**:Chief Financial Officer

**Classification / Code**:EEN/RN - dependent on skills and experience

Nurses and Midwives (Victorian Public Sector) (Single Interest Employers)
**Award Coverage**:
Enterprise Agreement 2016-2020

**Pay Rate & Hours of Work**:As per contract

**Beaufort & Skipton Health Service**

**Vision**
To be a vibrant provider of care.

**Mission**
To enable all people in our community to be connected, healthy and live well.

**Values**

Teamwork, Compassion, Accountability, Respect, Excellence

**Beaufort and Skipton Health Service**

Beaufort and Skipton Health Service is a small rural health service that was formed on 1 October 1996

following the amalgamation of the Ripon Peace Memorial Hospital and the Skipton and District Memorial

Hospital.

The Health Service provides Urgent Care, Primary Care, Acute Inpatient, Residential Aged Care (Nursing Home

and Hostel level care), and a Transition Care Program (TCP). Community and Allied health and home based

services include District Nursing, Home Care Packages, Respite, Health Promotion, Diabetes Education and a

large range of support programs.

Medical Clinical operates at Skipton along with specialist services that are available. Beaufort and Skipton

Health Service serves nearly 6,000 people in Beaufort, Skipton and the surrounding area.

**1. Purpose of Position**

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**2. Key Responsibilities**

**Personal & Professional Development**
- Demonstrate a positive attitude to the role and responsibility of the position.
- Maintain and update own professional development portfolio to demonstrate ongoing commitment

to learning and best practice.
- Promote a culture in which staff understand that they are responsible for completing documentation

accurately and within specified timeframes.
- Attend external training, workshops and industry seminars to ensure AN-ACC knowledge is current

and contemporary.

**Customer Service**
- Liaise and collaborate with all relevant stakeholder, such as residents, families, staff, GPs, allied health

and external service providers to ensure AN-ACC claims are maximised.
- Support the NUMs and Registered Nurses with the completion and tracking of AN-ACC assessments.
- Reporting of outcomes to relevant committees and stakeholder groups.

**Administration & Documentation**
- Negotiate contracts with residents and support persons to ensure clear agreement is made on

admission to aged care facilities.
- Manage the wait-list for prospective admissions and respite
- Liaise with NUMs to ensure appropriate clinical capacity for prospective residents
- Responsible for ensuring AN-ACC claims evidence is complete, accurate and meets validation and

legislative requirements.
- Establish consistent systems for completing and tracking of AN-ACC across both campuses.
- Ensure systems meet compliance and legislative requirements
- Identify opportunities to maximise AN-ACC funding for individual residents when care needs change in

consultation with relevant clinical staff. Ensure appropriate documentation to support same.
- Analyse AN-ACC claiming performance across the health service and identify and action areas for

improvement to ensure funding is maximised.
- Demonstrate that clinical audits with highlighted gaps have quality improvement plans to correct

unacceptable findings.
**Technical Skills & Application**
- Assist in the planning and coordination of AN-ACC processes, and ensure AN-ACC submissions are

accurate, appropriate and timely.
- Ensure all AN-ACC funding opportunities are identified and maximised.
- Ensure AN-ACC claims are submitted within legislative timeframes.
- Use available reporting tools, extract, analyse and present data to meet the health services

requirements.
- Critically analyse aged care processes in relation to the AN-ACC business function that doesn’t meet

business targets.

**Teamwork & Communication**
- Work collaboratively with NUMs to identify key elements and issues within the revenue stream that

requires investigation and intervention.
- Provide a leadership model of approach to AN-ACC claiming and management
- Demonstrate a collaborative approach to resident care management through support and upskilling for

relevant staff.
**Quality / Safety & Risk Management**
- Ensure any access to health information is in accordance with BSHS Privacy and Confidentiality Policy

and the Health Records Act.
- Adherence to all BSHS infection control policies and procedures.
- Evidence of responsibility to observing and practising OH&S policies and procedures.
- Participation in all mandatory competency training and evidence of understanding of mandatory

competencies.

**BSHS Accountabilities**:

- Compliance with all BSHS Policies and Procedures.
- At all times practices works within the vison, mission and values of Beaufort and Skipton Health Service.
- Adherence to infection control policies and procedure