Medical Secretary

**Administration**

**Gold Coast**

**Part Time**

**Icon Cancer Centre Australia**
- Mixed Duties role (Reception, Practice Management & Secretarial Duties)
- Admin Level 4.3 with hourly rate of $37.90
- 2 x Permanent Part-Time Roles Available - Weekday Only
- Excellent Facilities & Location - Premion Place, Level 9, 39 White Street, Southport QLD 4215

**The opportunity**
We are seeking motivated individuals for **two permanent part-time Medical Secretary roles**. With a Monday-to-Friday schedule, an hourly rate of **$37.90**, and a dynamic work setting at **Icon Cancer Centre, Southport**, this is more than just a job—it’s a career-defining opportunity.

**What Makes This Role Stand Out?**
This is no ordinary Medical Secretary position. You’ll be at the heart of a connected team, combining **Reception**, **Practice Management**, and **Secretarial Duties** to provide seamless care for patients and vital support for a dedicated group of healthcare professionals.
- Your contributions will directly impact the lives of patients during some of their most challenging moments._

**_What You’ll Be Doing:_**

**_Reception & Patient Care_**
- _Be the welcoming face and voice for patients, ensuring they feel supported every step of the way._
- _Manage patient admissions, verify private healthcare details, and process co-pays and other payments._
- _Oversee patient flow, ensuring a smooth experience from arrival to departure._

**_Administrative Excellence_**
- _Rotate between front reception and day hospital reception, taking on early and late shifts as needed._
- _Update and maintain accurate patient records, referrals, and treatment details._
- _Organise theatre and hospital bookings using cutting-edge systems like CHARM and Totalcare._

**_Collaboration & Leadership_**
- _Work closely with our team of doctors and support staff to deliver exceptional service._
- _Actively support workplace health and safety (WHS) initiatives and embody Icon’s values in your daily interactions._

**About You**:
**To thrive in this role, you’ll bring**:

- Proficiency in **Medicare, DVA, and Private Health Insurance** processes.
- **Exceptional organisational** and time management skills.
- **Outstanding communication** and interpersonal abilities.
- Proficiency in **Microsoft Office, particularly Word and Excel**.
- A **client-first mindset** and a passion for delivering excellent service.
- A basic understanding of **medical terminology** (bonus points if you have experience in a similar role).

**Icon Group**
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

**_Here’s why our people choose us:_**
***Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
**Opportunity, at Hand**: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**Extra benefits for YOU**:

- **Career-Enhancing Training**: Access dedicated, industry-recognized training courses to boost your career.
- **Competitive Remuneration & Professional Development**: Enjoy a structured career pathway and competitive pay.
- **Rewards & Recognition**: Be part of a valued rewards program that acknowledges your hard work.
- **Exclusive Discounts & Cashback**: Save on hundreds of brands with our Ignite app.
- **Novated Lease Options**: Access convenient vehicle financing through our partner RemServ.
- **Paid Parental Leave**: Enjoy paid parental leave as a permanent employee.
- **Wellness Support**: Utilize resources and tools to balance your psychological and physical health.
- **Global Opportunities**: Explore exciting international opportunities as part of Icon’s expansion.

**We’re excited for you to join us