Community Support Worker

8 hours ago

Caroline Springs, Australia NSW Disability Care Pty Ltd Full time

**Position Summary**

The Community Support Worker is responsible for supporting NDIS participants to access appropriate services, coordinate their supports, and work toward their goals. This role involves case management, advocacy, capacity building, and ongoing monitoring of individual progress, ensuring that services are tailored, responsive, and in line with NDIS principles.

**Key Responsibilities**
- Conduct participant assessments and develop personalised support plans
- Coordinate NDIS and community services based on individual needs and goals
- Provide information, advice, and guidance to help participants navigate the NDIS
- Monitor service delivery to ensure effectiveness and participant satisfaction
- Advocate on behalf of participants to promote inclusion and access to opportunities
- Build strong relationships with families, service providers, and community networks
- Maintain accurate and confidential records in line with compliance requirements
- Support crisis management and ensure referrals are made as needed
- Regularly review and update case plans in collaboration with participants
- Participate in team meetings, training, and continuous improvement initiatives

**Key Selection Criteria**

**Essential**:

- Certificate IV or higher in Disability, Community Services, Social Work, or related discipline
- Demonstrated experience in case work, support coordination, or similar role
- Strong understanding of the NDIS, person-centred planning, and safeguarding principles
- Excellent communication, documentation, and time management skills
- Ability to work both independently and as part of a multidisciplinary team
- Current Police Check, Working With Children Check, and NDIS Worker Screening Check
- Valid driver’s licence and access to a reliable vehicle

**Desirable**:

- Experience supporting individuals from CALD or Aboriginal and Torres Strait Islander backgrounds
- Training in MAPA, First Aid, or Mental Health First Aid
- Knowledge of community-based resources and local networks

Pay: $33.96 - $45.01 per hour

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 09/06/2025

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